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DatadogDatadog

Enterprise Sales Engineer

Provides technical pre-sales expertise for enterprise customers through presentations, product demonstrations, evaluations, and technical opportunity support. Requires strong communication, programming or scripting experience, and at least three years in Sales Engineering or DevOps Engineering.

About the job

Responsibilities

  • Partner with the Sales team to articulate Datadog’s value proposition, vision, and strategy to customers.
  • Own technical engagement with customers during the trial phase, communicate Datadog’s value, and resolve identified issues or concerns.
  • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility.
  • Deliver product and technical briefings and presentations to potential clients.
  • Maintain accurate CRM notes and feedback regarding customer input, including wins and losses.
  • Proactively communicate with customers and Datadog business and technical teams about product feedback and the competitive landscape.

Requirements

  • Passion for educating customers about observability risks and building and executing customer evaluation plans.
  • Strong written and oral communication skills, with the ability to articulate business benefits and technical advantages.
  • Programming or scripting experience with one or more of Java, Python, Ruby, Go, Node.js, PHP, or .NET.
  • Minimum 3 years of experience in Sales Engineering or DevOps Engineering.
  • Ability to sit for up to 4 hours while traveling to and from client sites.
  • Ability to travel by automobile, train, or air for up to 45% of the time.

Benefits

  • Best-in-breed onboarding.
  • Generous global benefits.
  • Intra-departmental mentor and buddy program.
  • New-hire stock equity (RSUs) and employee stock purchase plan (ESPP).
  • Continuous professional development, product training, and career pathing.
  • Inclusive company culture with Community Guilds and Inclusion Talks.

Skills

Java, Python, Ruby, Go, Node.js, PHP, .Net, DevOps, Observability, CRM

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