Client Account Executive, Commercial

Responsibilities

• Manage a portfolio of existing Dialpad customers and grow year-over-year revenue.
• Serve as a consultant and trusted advisor to customers, demonstrating the value of additional Dialpad product offerings.
• Develop and execute sales strategies and account plans to achieve quarterly goals.
• Own the sales process from start to finish for a portfolio of commercial customers.
• Cultivate customer relationships and understand customer strategy and expansion plans.
• Work leads and generate pipeline.
• Meet or exceed quarterly revenue goals.
• Collaborate with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners.
• Identify customers suitable for the Customer Advisory Board and Executive Sponsor Program.
• Advocate for customer needs within Dialpad.

Requirements

• 1–3 years of sales experience in an evolving environment.
• Proven success meeting and exceeding revenue targets in new business or account management.
• Ability to communicate, present, and influence stakeholders and decision-makers.
• Experience providing timely and accurate forecasts to sales leadership.
• Excellent time management and organizational skills.
• Willingness to travel to customer locations or events as needed.
• Curiosity about customers’ businesses, internal teams, and processes.
• Ability to ask closing questions early and often.
• Ability to analyze account portfolios and develop expansion strategies.
• Ability to thrive in a fast-paced, high-velocity sales environment.

Nice-to-haves

• SaaS sales experience.
• UCaaS or CCaaS sales experience.
• Experience with CRM software such as Salesforce.
• Experience with GSuite tools such as Google Sheets.

Compensation and Benefits

• Competitive salary.
• Comprehensive benefits and perks.
• Opportunities for professional growth.
• Cutting-edge AI tools and a robust training program.
• Hybrid work opportunity in the Austin, Texas office.