People Operations Senior Analyst
Supports and configures UKG Pro for People Operations, building reports, managing tickets, maintaining HR modules, and protecting data integrity. The role requires 3–5 years of UKG Pro experience, strong reporting and configuration skills, and clear stakeholder communication.
About the job
Responsibilities
- Serve as the primary UKG Pro subject matter expert for the People Operations team, handling requests, troubleshooting issues, and providing timely support.
- Manage and triage People Systems requests through Jira, prioritizing, tracking, and resolving tickets with clear stakeholder communication.
- Build, maintain, and enhance UKG Pro reports and dashboards for HR, Finance, and business leaders.
- Configure and maintain UKG Pro modules, including core HR, timekeeping, accruals, and scheduling.
- Document system processes, configuration changes, and reporting standards.
- Partner with People Operations to identify recurring issues and address root causes.
Requirements
- 3–5 years of hands-on UKG Pro experience.
- Strong proficiency in report building with Cognos or UKG Reporting.
- Experience with UKG Pro system configuration.
- Experience managing requests through a ticketing system; Jira or similar preferred.
- Customer-first mindset with responsive, clear, and patient stakeholder support.
- Strong attention to detail and data integrity experience; SOX audit controls preferred.
- Ability to manage competing priorities.
- Clear, confident written and verbal communication.
Benefits
- Comprehensive benefits tailored to the country of employment.
- Typical benefits include healthcare, dental, mental health support, parental planning resources, retirement savings options, and paid time off.
Skills
Ukg Pro, Cognos, Ukg Reporting, Jira, HRIS, Core Hr, Timekeeping, Accruals, Scheduling, Sox Controls
Similar jobs
People Ops jobs
OpenLoop
Remote
Leads a large, distributed provider enrollment operation across government and commercial payers, improving application throughput and reducing denials. Requires extensive enrollment experience, large-team people leadership, and familiarity with CAQH, PECOS, and workflow tools.
Thyme Care
Remote
Leads the Learning & Quality function for an enrollment organization, managing a 10-person team and modernizing onboarding, coaching, QA, and performance systems. Requires 6–8 years in operations, program management, and people leadership, with strong data, prioritization, and cross-functional skills.
Datadog
Sao Paulo, Brazil
The Senior People Business Partner will serve as Datadog’s primary People contact in Latin America, advising GTM leadership and employees on strategic and operational HR matters. The role requires 8+ years of HRBP experience, strong employee-relations and analytical skills, and fluency in Portuguese and English.
OpenLoop
Remote
Senior People Partner supporting Commercial, Marketing, Operations, and Patient Support teams through organizational design, performance management, variable compensation, employee relations, and workforce analytics. Requires 8+ years of HR experience and deep expertise supporting revenue organizations.