Director of Supply Chain

Responsibilities

Build and Scale Supply Chain Capability

• Architect and implement scalable supply chain processes, systems, and vendor networks to support hardware growth across APAC and globally.
• Define the operating model from sourcing through delivery and build the infrastructure to sustain it.

QA/QC Leadership

• Lead quality assurance and control across hardware assembly, imaging, testing, and packaging.
• Ensure every unit shipped meets functional, security, and branding standards.

Warehouse Execution and Fulfillment

• Oversee daily warehouse operations, including inventory control, ERP data accuracy, and end-to-end fulfillment workflows.
• Drive operational discipline in a fast-paced, high-volume environment.

Cross-Functional Collaboration

• Partner with Product Management to align supply chain execution with product specifications and launch timelines.
• Work with Creative and GTM teams to ensure packaging and branding deliver a premium customer experience.

Vendor and Logistics Management

• Build and manage relationships with suppliers, carriers, and logistics partners across APAC and internationally.
• Ensure compliance with APAC and international export regulations and hardware-specific controls.

Shipping and Customs Management

• Manage domestic and cross-border shipping operations, ensuring on-time delivery at optimal cost.
• Navigate customs processes, import/export documentation, and trade compliance requirements across multiple jurisdictions.
• Partner with freight forwarders and customs brokers to resolve issues proactively and keep shipments moving.

Operational Metrics and Continuous Improvement

• Define and track KPIs across procurement, fulfillment, and QA/QC.
• Launch continuous improvement initiatives that improve quality standards and operational efficiency.

Team Leadership

• Hire, mentor, and lead a high-performing team of supply chain and warehouse professionals based in Singapore.
• Build a culture rooted in ownership, precision, and pride in work.

Requirements

• Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field; MBA preferred.
• 10+ years of supply chain operations experience, ideally in hardware or technology, with a track record of building capabilities.
• Direct experience with global logistics, procurement, and fulfillment operations.
• Deep familiarity with ERP systems, particularly NetSuite, demand planning, and inventory control.
• Hands-on knowledge of hardware QA/QC, including assembly, imaging, testing, and packaging.
• Strong command of APAC export regulations, international trade compliance, and hardware-specific controls.
• Fluency in English; additional language skills are an advantage.
• Comfort leading through ambiguity in a high-growth, fast-moving environment.

Compensation and Benefits

• Competitive compensation.
• Comprehensive benefits package.
• Professional development support.