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AlpacaAlpaca

Brokerage Operations Associate II - New Accounts Principal

Supports brokerage account operations across onboarding, maintenance, compliance cleanup, escheatment, and control reviews. The role requires 3+ years of brokerage operations experience, Series 7 registration, strong spreadsheet and data investigation skills, and independent project ownership.

About the job

Responsibilities

  • Process and support daily account workflows across onboarding, maintenance, updates, and closures.
  • Own escheatment and abandoned property operations.
  • Own monthly statement and trade confirmation reviews.
  • Execute legacy cleanup and data hygiene projects to meet CIP requirements, including partner and user communications.
  • Analyze spreadsheets, exports, operational lists, and databases to identify issues, scope remediation, and track progress.
  • Support New Accounts analysts and the New Accounts Principal Manager on processing, data pulls, cleanup initiatives, and follow-through.
  • Convert repeatable project work into efficient or automated ongoing workflows.
  • Collaborate with Product, Engineering, Data, Compliance, and partner-facing teams to resolve operational issues.

Requirements

  • Active FINRA Series 7 registration.
  • 3+ years of brokerage or financial services operations experience, including areas such as new accounts, account maintenance, CIP/AML, escheatment, or statement review.
  • Strong Excel or Google Sheets skills and experience with large lists, exports, and reconciliation work.
  • Understanding of databases, tables, fields, and data relationships for operational investigations and cleanup.
  • Ability to work independently, interpret priorities, and take ownership of queues and projects.
  • Strong written and verbal communication skills.
  • Attention to detail, accuracy, and reliability in a fast-paced remote environment.
  • Exposure to AML frameworks, sanctions screening, or identity verification workflows.
  • Technical fluency with APIs, data terminology, and basic system architecture; comfort working with Product and Engineering.
  • Bachelor’s degree or equivalent experience.

Nice-to-haves

  • FINRA Series 24 registration or willingness to pursue it.
  • Experience with EDD, KYB, or business-entity account support.
  • Experience with escheatment or abandoned property programs.
  • Experience with statement review, trade confirmation review, or similar control workflows.
  • Interest in using AI tools for drafting, summarization, and repetitive analysis.
  • Experience in a B2B, API-driven, or correspondent brokerage model.

Compensation and Benefits

  • Competitive salary and stock options.
  • Health benefits.
  • One-time USD $500 home-office setup benefit for new hires.
  • USD $150 monthly stipend via a Brex Card.

Skills

Finra Series 7, Excel, Google Sheets, Databases, Cip, AML, Sanctions Screening, Identity Verification, APIs, Data Analysis

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