Recruiting Operations Manager

Responsibilities

• Own the strategy around the day-to-day operation of our recruiting systems, including the ATS (Ashby) and scheduling/coordination tooling (ModernLoop).
• Manage the recruiting coordination team’s performance; scheduling, candidate communications, interview logistics — ensuring a consistent, high-quality candidate and interviewer experience.
• Build operational strategies for recruiting that hold up in a fast-paced, scaling organization, then translate strategy into documented, repeatable processes.
• Own data hygiene across recruiting systems — clean requisition data, accurate candidate and pipeline records, and consistent reporting inputs the broader People team can rely on.
• Build and document processes with an eye toward future SOX compliance, applying the rigor and auditability expected of a publicly traded company even before it’s required.
• Work as a close partner to People Operations on shared responsibilities, including offer letter management and background checks, ensuring clean handoffs and no dropped details between teams.
• Lead, manage, and develop a team of recruiting coordinators, recruiting operations specialists, and recruiting systems members to the standard for operational excellence and consistency across the function.

Requirements

• Bachelor’s Degree and 5+ years of experience in recruiting operations, with hands-on experience in recruiting coordination and recruiting systems.
• 3+ years of people management experience.
• Direct experience operating in fast-paced, scaling organizations, building operational strategies that hold up as headcount and hiring volume grow.
• Proven experience building and documenting processes that are repeatable and support data hygiene across recruiting systems.
• Recruiting programs experience.
• Experience working closely with People Operations as a shared partner on offer letter management and background checks.

Nice-to-Haves

• Experience with Ashby and ModernLoop specifically.
• Working experience and proficiency with Ashby, Workday, and Google Workspace.
• Experience in publicly traded companies, particularly building or supporting processes with future SOX compliance considerations in mind.