Strategy and Operations Manager

What you'll do

• Drive the operating model for Operations to enable the org including: Annual planning, OKR process, partner health, partner segmentation, partner plans, etc.
• Serve as a direct report to the Chief of Finance and Head of Operations, facilitating the alignment of business critical initiatives and enhancing operational excellence
• Manage and optimize Operations data sources to ensure data integrity, usability, and alignment with Operations workflows
• Own Operations reporting and analytics, delivering actionable insights to support company growth
• Collaborate with leadership to identify and address inefficiencies in the Operations process
• Support Operations forecasting, pipeline management, and strategic planning
• Partner with Operations, Engineering, Product and other teams to ensure alignment on goals and processes
• Contribute to scaling the Operations team effectively by designing processes and tools that grow with the organization

Background we're looking for

• 3-5 years of experience in an Operations, Sales Operations, or similar role at a high-growth SaaS company
• Skilled at tackling ambiguous problems and defining and executing strategies that clarify the problem statement, drive alignment and deliver quantifiable business impact and for Thatch’s customers
• Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility
• Strong analytical and problem-solving skills, with the ability to turn data into actionable insights
• A collaborative mindset, eager to partner with cross-functional teams and influence decision-making
• Proven ability to identify and drive process improvements in a sales environment
• Excellent organizational skills, with a knack for managing multiple priorities in a fast-paced setting

Experience we’d be particularly excited about

• Early stage startup experience (Series A/B funding)
• Experience with SQL or a willingness/aptitude to learn
• Leadership experience