Staff Solutions Architect, Opportunity LifeCycle Management
Staff Solutions Architect designing and implementing scalable Salesforce solutions for GTM teams, focusing on opportunity lifecycle, lead management, and CRM integrations. Requires 8-10 years Salesforce experience and Admin certification.
About the job
Responsibilities
- Collaborate with product owners, builders, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies and systems.
- Design and implement solutions including front end (VF, SLD, SLD2), backend process (Flows, Triggers, Apex, Batch), 3rd party integrations (Trey.io, Workato, Mulesoft, SF Pubsub/grpc, Webhooks), data model and pipeline (Data Cloud, Snowflake, Presto, DBT, Amazon Glue) ensuring scalability, system health, and end user personas/experience.
- Read, review and design object oriented programming code like APEX, Python and set based scripting language like SOQL and SQL.
- Develop and maintain a holistic view of CRM processes and user personas to ensure projects are compatible with upstream and downstream systems and processes.
- Be a thought partner and communication bridge between Product manager, Technical Lead and Stakeholders by designing thoughtful technical solutions keeping overall CRM Platform and sales user experience in mind.
- Communicate regularly with a diverse group of stakeholders with different priorities, levels of maturity and technical acumen.
- In partnership with the product owner and product manager, lead projects end to end to improve the way Go-To-Market and internal teams track and manage Lead routing, Lead management, Lead to Opportunity, Forecasting and the Opportunity lifecycle.
Requirements
- 8-10 years of experience with Salesforce.com implementation, including 3-5 years of experience with Lead routing, Lead to contact conversion, Marketo and Outreach integrations and Opportunity management.
- 5+ years experience designing and implementing large scale automation and architecture changes within Salesforce.
- Demonstrated ability to understand business needs and translate user requirements into Salesforce solutions.
- Salesforce Admin Certification.
- Advanced knowledge of Salesforce declarative automation.
- Strong presentation, communication, and facilitation skills.
- Demonstrated ability to translate complex technical architecture into digestible information for varying levels of experience and detail.
- Experience collaborating with a global team and working in a multi geographical environment.
Nice-to-Haves
- Salesforce Platform App Builder or Salesforce Developer 1 Certifications.
- Experience designing and building in Salesforce for a large user base (2000+).
- Experience mentoring and developing colleagues as a peer.
- Experience partnering with third-party tool vendors and collaborating on feature implementation.
- Salesforce Architecture certifications.
- Active in the Salesforce community.
Compensation & Benefits
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $126,560 - $160,700.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000.
- Based in the San Francisco Bay area, California: $151,120 - $188,900.
- Eligible to participate in Twilio’s equity plan and corporate bonus plan.
- Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
Skills
Salesforce, Apex, Soql, Flows, Triggers, Python, SQL, Data Cloud, Snowflake, dbt, Mulesoft, Workato, Marketo, Outreach
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