Conseiller RH
Support Rippling's EOR service as an HR generalist, managing the full employee lifecycle for global clients including onboarding, employee relations, claims, compliance, and terminations. Requires 5+ years Canadian HR experience with Quebec labor law knowledge, 3+ years payroll, bilingual French/English, and HRIS expertise.
About the job
Responsibilities
- Develop and implement compliance-focused policies and detailed standard operating procedures (SOPs) for leave management, performance management, investigations, claims, terminations, and unemployment benefits.
- Manage complex employee relations issues, including leave management, terminations, and other regulatory risk matters.
- Collaborate with product, engineering, and compliance teams to configure and test workflows for hiring, onboarding, transitions, terminations, and statutory benefits.
- Respond to client and employee inquiries, develop programs and resources (e.g., help center articles, HR policies), and deliver accurate and efficient HR services.
- Train and support internal HR advisors on country-specific requirements to ensure continuity and compliance.
- Design scalable and efficient processes that enhance the professionalization and delivery of HR services.
- Act as the Designated Agent (DA) for the legal entity/entities supported, including signing employee documentation and ensuring compliance with local employment regulations.
Requirements
- More than 5 years of experience in HR consulting or advisory services in Canada, or in an HR role within a dynamic organization. Knowledge of Quebec labor law is required.
- More than 3 years of experience in Canadian payroll management.
- In-depth knowledge of local labor laws, employment regulations, and cultural nuances in Canada.
- Expertise in managing employee claims related to unemployment benefits, disability/leave benefits, workers' compensation, and grievances.
- Proven mastery of HRIS platforms as a super-user.
- Strong project management and organizational skills, with exceptional attention to detail and excellent time management.
- Excellent oral and written communication skills, with a customer-focused approach.
- Professional mastery of French and English.
Nice-to-Haves
- Experience in benefits management and retirement plans is an asset.
- Experience in HR support or HR process management across multiple countries is highly desirable.
Skills
HRIS, Payroll Management, Quebec Labor Law, Employee Relations, Compliance, Hr Policies, Project Management
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