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CrusoeCrusoe

People Operations Specialist

Provides HRIS administration, employee support, onboarding and offboarding, and People Operations process documentation. Requires 3+ years of HR experience, Rippling, Workday, and Jira experience, strong organization, and discretion with confidential information.

About the job

Responsibilities

  • Manage routine HR transactions in Rippling, including worker changes, promotions, and data updates.
  • Provide Tier 1 People Team support through the HR ticketing system, answering employee questions about benefits, payroll, and company policies.
  • Monitor and report on background-check and drug and alcohol testing operations.
  • Coordinate one-time payment processes, including relocation payments and spot bonuses, with Employee Success, Payroll, and Compensation teams.
  • Create and maintain standard operating procedures (SOPs) and employee enablement resources.
  • Execute onboarding and offboarding operations, including system access management, document collection, and exit coordination.
  • Identify employee-experience friction points and recommend system or workflow improvements.

Requirements

  • 3+ years of experience in an HR role, ideally in a fast-paced or high-growth environment.
  • Experience with Rippling, Workday, and Jira.
  • Ability to translate complex processes into clear written documentation and SOPs.
  • Strong interpersonal and employee-support skills.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong organization and attention to detail while managing high volumes of tickets and transactions.

Nice-to-haves

  • Experience scaling HR operations in a rapidly growing technology company.
  • Experience creating or improving HR workflows, SOPs, or employee enablement materials.

Compensation

  • Compensation range of $75,000–$90,000 plus bonus.
  • Restricted Stock Units included in all offers.
  • Benefits include paid time off, paid holidays, leave programs, health, dental and vision insurance, HSA contributions, parental leave, disability and life insurance, professional development and tuition reimbursement, mental health support, commuter benefits, 401(k) matching up to 4%, volunteer time off, travel insurance, meals allowance, and location-specific programs.

Skills

Rippling, Workday, Jira, HRIS, Sop Documentation, Ticketing Systems, Onboarding, Offboarding, Payroll, Benefits Administration

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