Human Resources Generalist
Own high-volume HR service delivery, including employee relations, performance management, offboarding, help desk cases, and internal mobility. The role requires 3–5 years of HR generalist experience, employment-law knowledge, strong documentation skills, and comfort using AI-enabled workflows.
About the job
Responsibilities
- Manage employee relations and performance management cases end-to-end, including coaching managers on documentation and process requirements.
- Handle terminations and offboarding for Senior Manager-level employees and below within assigned client groups.
- Triage, route, and resolve HR Help Desk cases from employees and managers.
- Coordinate internal mobility transactions.
- Schedule and conduct exit interviews and surface themes.
- Manage the HR inbox for assigned organizations.
- Use AI-assisted workflows for case intake, documentation, and communications.
- Identify opportunities to reduce manual effort through automation and prompt-based tools.
- Contribute reusable templates, prompts, and workflows.
Requirements
- 3–5 years of experience in an HR Generalist role with direct ownership of performance management, employee relations, or HR case work.
- Comfort using AI tools such as ChatGPT or Claude in day-to-day work.
- Experience managing high-volume, process-driven HR work while maintaining quality and compliance.
- Strong written communication and documentation skills.
- Applied knowledge of federal, state, and local employment law, with the ability to identify and escalate legal risk.
- Familiarity with HRIS platforms, ticketing systems, and HR technology tools.
- Process-oriented mindset and ability to improve repetitive workflows.
- Ability to manage multiple cases across organizations in a fast-paced environment.
Compensation
- US salary range: $86,400–$112,500 for Tier 2 locations or $96,000–$125,000 for Tier 1 locations.
- Benefits and equity are included.
Skills
Employee Relations, Performance Management, Employment Law, HRIS, Ticketing Systems, ChatGPT, Claude, Workflow Automation, Case Management, Exit Interviews
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