Staff Engineer, Observability

Responsibilities

• Help build and architect systems for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency.
• Design and implement observability improvements that enable engineers and customers to quickly and accurately diagnose the root cause of production issues.
• Handle production customer escalations from the Technical Support team and coach teammates to do the same.
• Write production-ready database code, improve existing code, and mentor teammates to write higher-quality code.
• Own areas of code maintained by the Observability Team, ensuring high standards for security, durability, availability, performance, and maintainability.
• Diagnose test failures, identify and fix bugs, and prevent regressions.
• Investigate the performance impact of code changes.
• Interview candidates for advanced software engineering positions.
• Develop and maintain expertise in database and observability developments from industry and academia.
• Lead development and project management of larger projects across the company.
• Collaborate with stakeholders and engineering teams on large initiatives.
• Advise Product Management on technical product direction, engineering complexity, and inter-project dependencies.
• Collaborate with Product Management and Engineering leadership to define product roadmaps.
• Champion and improve unit and integration tests.
• Work with customers and support engineers to fix issues and participate in the on-call rotation.

Requirements

• Minimum 10 years of experience designing, programming, debugging, and tuning distributed and/or highly concurrent mission-critical software systems using C, C++, Java, or Rust.
• Experience running latency-sensitive, high-throughput systems.
• Strong systems fundamentals, including multithreaded programming, performance profiling, and expert-level programming.
• Familiarity with database internals or building core components for data-processing systems.
• Familiarity with the observability ecosystem and best practices.
• Excellent verbal and written technical communication skills, with a strong desire to collaborate and mentor engineers.
• Strong time and project management skills, including realistic assessment of project cost and complexity.
• Understanding of information security management.

Nice to have

• Indexing or database performance-tuning experience.

Compensation and benefits

• MongoDB provides employee development support, employee affinity groups, fertility assistance, parental leave, and other wellbeing benefits.