IT Engineer

Responsibilities

• Design and build internal tools using Retool to power IT, Security, and operational workflows across the company
• Automate core business processes, including onboarding, offboarding, access reviews, procurement, and internal service workflows
• Eliminate manual work and reduce operational overhead by replacing repetitive processes with scalable systems
• Identify opportunities to consolidate or replace third-party SaaS tools with internal solutions, reducing cost and complexity
• Own identity lifecycle systems, including provisioning, RBAC, and integrations across tools like Okta, Rippling
• Improve security and compliance posture through automated access controls, auditing, and system design
• Build and maintain integrations across internal and external systems using APIs and event-driven workflows
• Partner with IT, Security, Infrastructure, and business teams to turn fragmented processes into scalable, well-designed systems
• Act as an internal product builder and power user of Retool, helping shape how we use and improve our own platform
• Define and implement scalable patterns and best practices for internal tooling across the company
• Mentor junior team members and help raise the technical bar for automation and internal tooling

Requirements

• 5+ years of experience in IT Engineering, Systems Engineering, Internal Tools, or similar roles in a fast-growing technology company
• Proven track record of building internal tools and automation systems that eliminate manual operational work and scale business processes
• Strong experience designing and implementing automation using programming languages such as Python or JavaScript, including API integrations and workflow orchestration
• Deep systems thinking with an automation-first mindset
• Hands-on experience with identity and access management systems including Okta, SSO, SCIM, and RBAC, and designing reliable lifecycle workflows
• Experience operating across complex SaaS environments, with a focus on consolidation, optimization, and cost reduction
• Ability to identify inefficiencies, prioritize high-impact opportunities, and build durable, maintainable systems
• Strong communication skills and ability to operate cross-functionally with technical and non-technical stakeholders
• Experience mentoring or supporting junior engineers and contributing to a strong engineering culture
• High ownership mindset with a focus on measurable impact