IT Engineer
Builds internal tools and automates operational workflows using Retool and programming to eliminate manual processes, manage identity lifecycles with Okta/Rippling, and optimize SaaS environments. Requires 5+ years in IT/systems engineering with strong automation and cross-functional skills.
About the job
Responsibilities
- Design and build internal tools using Retool to power IT, Security, and operational workflows across the company
- Automate core business processes, including onboarding, offboarding, access reviews, procurement, and internal service workflows
- Eliminate manual work and reduce operational overhead by replacing repetitive processes with scalable systems
- Identify opportunities to consolidate or replace third-party SaaS tools with internal solutions, reducing cost and complexity
- Own identity lifecycle systems, including provisioning, RBAC, and integrations across tools like Okta, Rippling
- Improve security and compliance posture through automated access controls, auditing, and system design
- Build and maintain integrations across internal and external systems using APIs and event-driven workflows
- Partner with IT, Security, Infrastructure, and business teams to turn fragmented processes into scalable, well-designed systems
- Act as an internal product builder and power user of Retool, helping shape how we use and improve our own platform
- Define and implement scalable patterns and best practices for internal tooling across the company
- Mentor junior team members and help raise the technical bar for automation and internal tooling
Requirements
- 5+ years of experience in IT Engineering, Systems Engineering, Internal Tools, or similar roles in a fast-growing technology company
- Proven track record of building internal tools and automation systems that eliminate manual operational work and scale business processes
- Strong experience designing and implementing automation using programming languages such as Python or JavaScript, including API integrations and workflow orchestration
- Deep systems thinking with an automation-first mindset
- Hands-on experience with identity and access management systems including Okta, SSO, SCIM, and RBAC, and designing reliable lifecycle workflows
- Experience operating across complex SaaS environments, with a focus on consolidation, optimization, and cost reduction
- Ability to identify inefficiencies, prioritize high-impact opportunities, and build durable, maintainable systems
- Strong communication skills and ability to operate cross-functionally with technical and non-technical stakeholders
- Experience mentoring or supporting junior engineers and contributing to a strong engineering culture
- High ownership mindset with a focus on measurable impact
Skills
Python, JavaScript, Retool, Okta, API Integrations, RBAC, SCIM, SSO, Workflow Orchestration, Saas Integrations
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