Senior Revenue Operations Manager

Responsibilities

• Own, monitor, and evaluate key workflows and processes related to sales, account management, and customer success.
• Develop and use strong logical frameworks and first principles thinking to define, understand, and address both individual and thematic issues as they arise.
• Manage ad-hoc data analysis to support revenue strategy.
• Serve as the first point of escalation for issues, questions, and exceptions related to revenue teams.
• Integrate people, process, and systems strategies to drive revenue and strategic objectives.
• Establish and track key performance metrics to understand and measure the performance of the revenue organization.
• Collaborate with our Salesforce Administrator to optimize tools such as Outreach, Salesforce and HubSpot to support commercial teams.

Requirements

• 3+ years in Management Consulting, Investment Banking, Private Equity OR 5+ years in Revenue Operations, Sales Operations, or related GTM strategy role.
• MBA or STEM-related advanced degree preferred, business or STEM undergraduate degree required.
• Strong analytical skills and the ability to synthesize insights from complex data; high levels of proficiency in Excel.
• Experience designing and implementing processes and workflows at scale for large enterprises or high-growth startups, particularly related to GTM, sales, and marketing.
• Strong executive presence and communication skills with ability to present effectively to all levels of the organization including senior executives.
• Strong business writing skills with willingness to produce detailed documentation for processes and workflows.
• A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success.
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

Compensation & Benefits

• Base salary range: $168,000 - $210,000.
• Eligible to participate in equity incentive plan.
• Competitive benefits including flexible PTO, Medical/Dental/Vision, 401(k), Teladoc Health and more.