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CognitionCognition

Deployed Engineer

Leads customer-facing technical deployments, pilots, demos, integrations, and enablement for Devin. The role requires a STEM background, enterprise deployment experience, strong technical communication, and the ability to drive adoption with engineering organizations.

About the job

Responsibilities

  • Own all technical aspects of the customer lifecycle, from deployment through activation, ensuring customers are successful using Devin.
  • Understand customers’ technical challenges and identify the best use cases for Devin.
  • Build relationships with customers’ engineering teams to support product integration and adoption.
  • Activate top users and drive product utilization.
  • Implement requested features where appropriate and advocate for customer needs with the broader team.
  • Provide product insight to help shape the roadmap.
  • Lead technical aspects of the pre-sales process, including product demos and pilots.
  • Design and deliver ongoing customer training programs and enablement resources.

Requirements

  • Degree in a STEM field.
  • Proven track record of successful enterprise deployments in GTM or forward-deployed engineering roles.
  • Strong relationship-building and communication skills, including the ability to explain complex technical topics to customers at all levels.
  • Ability to thrive in ambiguous, rapidly changing environments and grow quickly in scope and responsibility.
  • Demonstrated exceptional ability to learn.

Nice-to-Haves

  • Experience selling highly technical products.
  • Previous software engineering experience.
  • Experience founding a startup.
  • Competitive, highly ambitious mindset and comfort working in a high-intensity environment.
  • Ability to context-switch quickly across technical and non-technical problems.

Skills

Devin, Enterprise Deployments, Product Demos, Pilot Execution, Software Engineering, Customer Training, Product Integration, Technical Sales

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