Deployed Engineer
Leads customer-facing technical deployments, pilots, demos, integrations, and enablement for Devin. The role requires a STEM background, enterprise deployment experience, strong technical communication, and the ability to drive adoption with engineering organizations.
About the job
Responsibilities
- Own all technical aspects of the customer lifecycle, from deployment through activation, ensuring customers are successful using Devin.
- Understand customers’ technical challenges and identify the best use cases for Devin.
- Build relationships with customers’ engineering teams to support product integration and adoption.
- Activate top users and drive product utilization.
- Implement requested features where appropriate and advocate for customer needs with the broader team.
- Provide product insight to help shape the roadmap.
- Lead technical aspects of the pre-sales process, including product demos and pilots.
- Design and deliver ongoing customer training programs and enablement resources.
Requirements
- Degree in a STEM field.
- Proven track record of successful enterprise deployments in GTM or forward-deployed engineering roles.
- Strong relationship-building and communication skills, including the ability to explain complex technical topics to customers at all levels.
- Ability to thrive in ambiguous, rapidly changing environments and grow quickly in scope and responsibility.
- Demonstrated exceptional ability to learn.
Nice-to-Haves
- Experience selling highly technical products.
- Previous software engineering experience.
- Experience founding a startup.
- Competitive, highly ambitious mindset and comfort working in a high-intensity environment.
- Ability to context-switch quickly across technical and non-technical problems.
Skills
Devin, Enterprise Deployments, Product Demos, Pilot Execution, Software Engineering, Customer Training, Product Integration, Technical Sales
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