Assistant Manager, Sales Development

What You Will Do

• Gain a complete understanding of specific goals, objectives, and targets
• Liaise with the Sales Trainer to help build a well-developed and high-performing team that works together effectively
• Collaborate with the team to ensure the company is providing consistently excellent service, and that the work environment is inviting
• Set employee objectives to achieve and exceed company productivity and sales goals
• Adhere to department policies and procedures, monitor team performance and report on progress to upper management
• Inspire and create a motivating environment through coaching, mentoring, and enablement
• Partner with senior manager to ensure quality customer service and help supervise team members who have diverse talents and responsibilities
• Meet regularly with senior manager to develop and report on strategic plans for team objectives
• Aid senior managers in ensuring that all leads and opportunities are actively being followed up with
• Fill in for senior managers as needed to oversee team members, coordinate schedules and lead management while adhering to targets
• Monitor quality assurance, reporting any problems, incidents, or equipment trouble to senior manager
• Assist in the hiring, performance management, and evaluation of team members and conduct monthly employee reviews
• Maintain some responsibility of a Sales Development Representative I to aide in business generation
• Provide opportunities to participate in both formal and informal developmental activities
• Working with senior leaders and department head, set expectations for all team members and hold employees accountable for results
• Lead hiring, performance management, and compensation, and evaluation of team members
• Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs

What We’re Looking For

• Bachelor's degree preferred or equivalent work experience
• 1-2 years’ experience in sales or corporate management roles
• Experience conducting performance reviews
• Strong leadership, communication, and collaboration skills
• Competency with CRM software, Salesforce is preferred
• Knowledge of inventory management
• Experience with dialer systems, NICE preferred
• Ability to lead team-building initiatives

Compensation

• Competitive Base Salary Range of $75,000 (final salary depends on geographic location, skills, and experience)
• Incentive Commission Compensation Plan – earned monthly
• Comprehensive benefits including health insurance, 401K with 25% match up to 6%, tuition reimbursement up to $5,000 annually, paid time off, and additional perks