Senior Accounts Receivable Specialist
Owns the end-to-end Order-to-Cash cycle, customer collections, marketplace invoicing, sales tax oversight, and month-end close support. The role requires 5+ years of Accounts Receivable experience, excellent English communication, and availability during fixed Pacific Time hours.
About the job
Responsibilities
- Own the complete Order-to-Cash (O2C) cycle, including customer setup, contract review, credit checks, invoice creation, payment processing, and cash application.
- Contact customers by email and phone to manage collections, resolve billing inquiries, and maintain positive customer relationships.
- Lead weekly accounts receivable aging reviews with internal teams and resolve billing roadblocks to accelerate collections.
- Manage invoicing and payout reconciliations for transactions processed through the AWS Marketplace and Google Cloud Marketplace platforms.
- Use Anrok for automated sales tax calculations and state filings; audit transaction data, review tax logic, resolve exemptions and errors, and make manual adjustments before filings.
- Support month-end close activities, including bad debt reserve calculations, revenue alignment, reconciliations, and aging analysis.
- Partner with Sales and Operations to improve billing workflows, address system bottlenecks, and build scalable billing processes.
Requirements
- 5+ years of hands-on Accounts Receivable experience managing end-to-end Order-to-Cash processes.
- Exceptional verbal and written English communication skills, including confidence leading client calls to resolve sensitive billing issues.
- Flexibility to work fixed Pacific Time hours, from 9:00 AM to 3:00 PM PT at minimum, regardless of local time zone.
- Exceptional attention to detail, strong problem-solving skills, and high numerical accuracy.
- Strong interpersonal skills, a team-first mindset, and a record of cross-functional problem-solving.
Nice to Have
- Hands-on experience with QuickBooks and Salesforce.
- Experience working directly for or with US-based companies, including familiarity with US business practices, payment formats, and communication norms.
Skills
Accounts Receivable, Order-To-Cash, Customer Collections, Cash Application, Invoice Processing, Aws Marketplace, Google Cloud Marketplace, Anrok, Sales Tax, Quickbooks, Salesforce, Reconciliation, Month-End Close, Revenue Alignment, Aging Analysis
Similar jobs
Finance & Accounting jobs
Yext
Hyderabad, India
Leads statutory accounting, reporting, audits, reconciliations, and financial close activities for international entities while coaching accounting staff. Requires a qualified Chartered Accountant, 6+ years of post-qualification experience, and expertise in GAAP, IFRS, statutory reporting, and international accounting.
Launchdarkly
India
Manages international accounting, month-end close, reporting, tax, audit, and regulatory compliance across multiple subsidiaries, while coordinating with external advisors and local accountants. Requires 7+ years of progressive international accounting experience and a bachelor’s degree in accounting, finance, or a related field.
Twilio
India
Leads global Accounts Payable operations, team management, month-end close, audits, and purchase-to-pay optimization for a multinational organization. Requires 12+ years of experience, including AP management leadership, accounting or finance education, and expertise in ERP systems, US GAAP, SOX, and international tax compliance.
MongoDB
Gurugram, India
Conducts financial, operational, and IT control audits, evaluates risks and deficiencies, coordinates with external auditors, and supports management reporting and investigations. Requires 2+ years of accounting/audit experience, a relevant bachelor’s degree, and Chartered Accountant certification.
Fivetran
Bengaluru, India
Own billing operations, cash application, collections support, reconciliations, dispute resolution, and AR reporting for the India team. The role requires at least three years of experience with billing and receivables, ERP systems, spreadsheets, reconciliations, and finance-system UAT.