Senior Accounts Receivable Analyst
Own billing operations, cash application, collections support, reconciliations, dispute resolution, and AR reporting for the India team. The role requires at least three years of experience with billing and receivables, ERP systems, spreadsheets, reconciliations, and finance-system UAT.
About the job
Responsibilities
- Execute billing cycles and create, distribute, and correct invoices in the ERP.
- Manage billing adjustments, credit and debit memos, chargebacks, billing logs, and audit trails.
- Apply electronic, wire, check, and card payments; reconcile payments with invoices and bank statements.
- Perform AR sub-ledger reconciliations and support month-end and quarter-end close activities.
- Support collections through aging analysis, dunning, customer follow-up, payment arrangements, and delinquency escalation.
- Investigate billing disputes and coordinate resolutions with Sales, Deal Desk, Order Management, and Revenue Accounting.
- Develop AR reporting and KPIs, including DSO, aging buckets, unapplied cash, and dispute backlog.
- Lead and participate in UAT for finance-system changes, payment gateway integrations, and billing enhancements; write test scripts and document defects.
- Maintain internal controls, SOPs, runbooks, and audit documentation.
- Identify process improvements that reduce manual work, improve accuracy, and strengthen financial controls.
- Support knowledge transfer and operational documentation.
Requirements
- 3+ years of hands-on experience in billing, accounts receivable, cash application, and collections.
- Experience with ERP or billing systems such as NetSuite, SAP, Oracle, or equivalent.
- Strong Google Sheets or Excel skills, including pivot tables and reconciliations.
- Experience with bank reconciliations and AR sub-ledger reconciliations.
- Ability to author and execute UAT test scripts for finance systems and track defects.
- Strong stakeholder management, customer service, written and verbal communication, attention to detail, and controls awareness.
- Ability to work across global teams.
Nice-to-Haves
- SQL or transactional-data experience.
- Exposure to payment gateway integrations, billing middleware such as Celigo or iPaaS, or automation tools.
- Experience working with BPO providers or participating in cross-geography knowledge-transfer programs.
- Experience building and auditing agentic workflows.
Benefits
- Employer-paid medical insurance.
- Paid time off, sick time, parental leave, holidays, a global week of rest, and volunteer days.
- RSU stock grants.
- Professional development and training opportunities.
- Monthly cell phone stipend.
- Mental health support resources for employees and covered dependents.
Skills
NetSuite, Salesforce, CPQ, Avalara, Google Sheets, Excel, Jira, Zendesk, Celigo, SQL, Uat, Bank Reconciliation, Accounts Receivable, Cash Application, Collections
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