Strategic Solutions Engineer

Responsibilities

• Partner with sales and success teams to deliver technical presentations explaining products and integrations for prospective and current clients.
• Design, develop, deploy, and manage customer-specific proof of value (PoV) projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.
• Assist with the functional and technical elements of RFPs.
• Stay current on new feature releases and maintain updated demo spaces for sales.
• Support customers across the Pacific Northwest.

Requirements

• Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations.
• 6+ years in a customer-facing role with technology (ideally pre-sales, or equivalent consulting, implementation, or sales enablement experience).
• 2+ years demonstrable success working with commercial or enterprise clients.
• Understanding of application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
• Strong customer-facing skills, including the ability to influence technical and executive audiences.
• Creative problem solver with eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
• Demonstrated ability in business process mapping and diagramming.
• Experience in consumption-based selling and value selling to drive customer outcomes.
• Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
• Up to 50% travel required.
• Hybrid role based in the Pacific Northwest U.S. with periodic in-person availability for customer onsite meetings, enterprise deal support, and team sessions in the Seattle market.

Nice-to-Haves

• Ambition, grit, and passion for improving the way people work.