People Consultant

Responsibilities

People Operations Execution

• Own end-to-end People Operations for India, including employee lifecycle operations, HRMS updates, documentation, and policy adherence.
• Run the India People Ops operating rhythm using weekly checklists, monthly calendars, and exception logs.

Payroll and Attendance Governance

• Coordinate monthly payroll inputs with Finance and Payroll partners, including attendance, leave, deductions, additions, exceptions, and validation checks.
• Own attendance governance and exception handling, documenting approvals and supporting evidence.
• Maintain a compliance calendar for payroll-related cutoffs and ensure timely closure with minimal rework.

HRMS, Documentation, and System Hygiene

• Maintain accurate HRMS data, including employee master data, reporting lines, shifts, work models, policy acknowledgements, and access controls.
• Own standard documentation workflows for employment letters, salary letters, confirmations, and verifications, with clear SLAs and template discipline.

Employee Queries and Case Management

• Operate a structured HR helpdesk process covering intake, triage, resolution, and escalation with documented turnaround times.
• Partner with HR business partners and HR leadership on sensitive cases by ensuring high-quality documentation and clean case histories.

Onboarding, Offboarding, and Full and Final Settlement

• Manage operational onboarding and offboarding checklists, including document collection, HRMS actions, and exit workflows.
• Coordinate full and final settlement inputs and ensure exits are completed with accurate documentation and timely closure.

Process Improvement, SOPs, and Reporting

• Build and maintain SOPs for recurring People Operations workflows to reduce ambiguity and support consistent execution.
• Track People Ops metrics such as case volume, SLA adherence, recurring issues, and exception trends.
• Propose process improvements based on data.

Requirements

• 4–6+ years of People Operations or HR Operations experience, ideally in a fast-paced, high-volume environment.
• Hands-on experience with payroll input governance, attendance and leave workflows, monthly cutoffs, and exception management.
• Strong comfort with HRMS hygiene, data accuracy, approvals, reporting lines, policies, and access controls.
• Experience managing employee documentation, letters and templates, onboarding, offboarding, and full and final settlement coordination.
• Ability to build SOPs, checklists, and trackers that make operations scalable.
• Strong stakeholder management skills, including collaboration with Finance/Payroll, IT, and business leaders.
• Ability to handle employee queries professionally while maintaining policy consistency.
• Strong written communication and comfort working with sensitive and confidential employee data.