Business Applications Administrator

What You’ll Do

Technical Partnership & Delivery

• Partner with Salesforce Developers, RevOps, Analytics, Marketing Ops, Sales, Marketing, and IT to implement Salesforce solutions
• Translate business requirements into clear, technically accurate user stories and functional designs
• Contribute to technical solution discussions and design reviews
• Implement configurations aligned to established architecture and best practices
• Support testing, validation, and post-release activities

Salesforce Administration (Hands-On)

• Perform day-to-day Salesforce administration and configuration
• Build and maintain Flows, validation rules, custom objects, fields, record types, and automation
• Manage users, roles, profiles, permission sets, and access controls
• Create and maintain reports and dashboards for Sales and Marketing teams
• Support data hygiene, imports/exports, and governance standards
• Work in sandboxes and support deployments and releases

Frontline Field Support

• Serve as a first-line and technical escalation point for Sales and Marketing users
• Troubleshoot Salesforce issues impacting active deals, pipeline reporting, and GTM workflows
• Provide timely support and guidance to unblock users
• Participate in office hours and user enablement sessions
• Capture recurring issues and escalate or translate them into system improvements

Integrations & Systems

• Support existing integrations with marketing, analytics, and billing systems
• Assist in diagnosing integration and data synchronization issues
• Partner with developers during integration testing and issue resolution

What We’re Looking For

Required Qualifications

• 4+ years of experience in a Salesforce-focused technical role
• Salesforce Administrator certification (required)
• Salesforce Advanced Administrator certification (required)
• Strong hands-on Salesforce administration experience (Sales Cloud)
• Experience working in Scrum / Agile environments (required)
• Ability to partner effectively with developers and technical teams
• Comfort working with Salesforce data models, automation, and reporting
• Experience supporting Sales and Marketing users in a fast-paced environment
• Strong troubleshooting, analytical, and communication skills

Strongly Preferred

• Agentforce Certified
• Familiarity with SOQL and Salesforce metadata
• Experience supporting B2B SaaS go-to-market teams

Nice to Have

• Experience with tools such as HubSpot, Marketo, NetSuite, or similar
• Exposure to CI/CD or Salesforce release automation

Compensation & Benefits

• Base Salary Range: $111,000 - $130,000 USD
• 100% Covered Health Insurance (health, vision, dental for employee + dependents)
• ∞ Flexible Time Off
• 18 Weeks Paid Parental Leave (birthing parents), 12 weeks (non-birthing parents)
• Stock options upon hire and promotion; 10 years to exercise options
• Flexible & Remote-First Culture with coworking, phone, and internet stipend
• Bi-annual destination summits and team meetups