AI Product Manager
Owns AI-powered provider onboarding and activation experience. Translates customer insights into product flows, ships improvements quickly using AI tools, and collaborates with engineering. Requires CS degree, AI fluency, and hands-on customer work.
About the job
What You’ll Do
- Spend the majority of your time directly with customers—onboarding them, listening to their friction, and building trust
- Translate customer insights into AI-powered product flows that reduce manual effort and support intervention
- Design and ship product improvements quickly, often using AI to prototype and accelerate development
- Build intuitive onboarding experiences that guide providers to success without requiring support
- Use AI tools to automate repetitive steps in the onboarding and activation process
- Collaborate with engineering and operations to scale what works and eliminate what doesn’t
- Pull and analyze your own data to prioritize where to focus and measure what you ship
Who You Are
- Background in computer science (undergraduate CS degree required); business school or MBA strongly preferred
- Product thinker who is energized by direct customer work—not behind a screen, but in the field
- Fluent in AI tools and excited about using them to build better product experiences
- Able to read and write code well enough to collaborate closely with engineers and prototype quickly
- Strong communicator who can turn messy customer conversations into crisp product specs
- Autonomous, high-judgment, and comfortable shipping imperfect things fast and iterating
- In-person and energized by fast-paced, high-impact environments
- Deeply motivated by helping small business owners and families
Skills
AI, Computer Science, Product Management, Prototyping, Data Analysis, Engineering Collaboration
Similar jobs
Product Management jobs
Retool
San Francisco, CA
Product Manager responsible for strategy and execution of enterprise infrastructure capabilities that enable customers to deploy, operate, secure, observe, and scale AI-powered software and agents. Requires 4+ years of technically complex product management experience and strong cloud infrastructure and enterprise-platform knowledge.
SpotOn
Austin, TXOwn the Merchant Dashboard product strategy and roadmap, shaping how restaurant operators manage and grow their businesses. The role requires 4+ years of product management experience, technical fluency, strong analytical and communication skills, and comfort leading cross-functional teams in a hybrid environment.
Hightouch
United States
Own the roadmap and execution for a technically demanding real-time customer data and personalization product suite. The role requires strong systems knowledge, experience shipping technical products, enterprise customer judgment, and the ability to translate complex tradeoffs into product decisions.
Hightouch
United States
Senior product leader responsible for the vision, prioritization, adoption, and go-to-market success of Hightouch’s core marketing portfolio, including audiences, analytics, experimentation, and orchestration. The role requires strong customer empathy, technical fluency, communication skills, and strategic ownership across Engineering and Design.
SpotOn
Chicago, ILOwn the strategy and execution of SpotOn’s end-to-end payments product, covering acceptance, processing, settlement, and merchant funding. The role requires 5+ years of product management experience, including substantial payments or fintech expertise, and strong cross-functional leadership.