Director, Field Engineering

Responsibilities

• Hire and manage first-line managers and a growing team of technical pre-sales Solutions Architects.
• Build a collaborative culture within a rapid-growth team and promote customer-obsessed, teamwork-oriented, and diverse practices.
• Increase the return on investment of Solutions Architect involvement in sales cycles.
• Create trust-based, long-term customer relationships and understand category-specific landscapes and trends.
• Promote solution- and value-based selling across the field-engineering organization.
• Assess business needs and revenue potential for accounts in the assigned region.
• Build the company’s brand in Canada in partnership with Marketing and Sales.
• Support complex sales cycles, communicate complex business-value-focused solutions, and build relationships with stakeholders in large corporations.

Requirements

• 5+ years of second-line leadership experience managing managers and teams of 20+ individuals.
• Enterprise software pre-sales success in a high-growth environment, including experience in the Canadian region.
• Track record of driving large transactions and high-growth customers.
• Proven ability to influence, develop, and empower teams to achieve objectives collaboratively.
• Track record of transformational success and customer-value delivery.
• Experience building customer relationships and cross-functional partnerships with Sales, Engineering, and Marketing.
• Experience with complex strategic accounts generating more than $5M ARR.
• Knowledge of and passion for data-driven decisions, AI, and cloud software models.
• Ability to institute processes that improve technical field-team efficiency.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent work experience.

Compensation

• Canada pay range: $221,200–$304,150 CAD.
• Total compensation may also include an annual performance bonus, equity, and regional benefits.