Senior Manager, Recruiting Operations
Lead the global recruiting operations function at Okta, designing scalable processes, enablement programs, data-driven insights, and performance frameworks to improve hiring efficiency and quality. Build and develop a high-performing team while partnering cross-functionally with TA, People, Finance, and business leaders. Requires 8+ years in recruiting operations with proven process improvement and stakeholder management experience.
About the job
Recruiting Operations & Process Excellence
- Design and continuously improve scalable, global recruiting processes that enable high-quality hiring at speed
- Design and implement a recruiting coordination process that's scalable and efficient
- Identify friction points across the hiring lifecycle and drive process improvements that increase efficiency and consistency
- Establish clear operating rhythms, SLAs, and performance standards across recruiting teams
- Lead change management efforts to roll out new processes and ensure adoption across regions and functions
Enablement & Hiring Excellence
- Build and deliver onboarding and enablement programs for recruiters and hiring managers to improve hiring effectiveness
- Develop frameworks for structured interviewing, evaluation quality, and consistent decision-making
- Create playbooks, training, and best practices that elevate hiring manager capability and interviewer performance
- Partner with TA leadership to reinforce high standards for candidate experience and hiring outcomes
Data, Insights & Performance
- Define and track key recruiting metrics (e.g., time-to-fill, pipeline health, conversion rates, interviewer effectiveness)
- Translate data into actionable insights that improve team performance and inform decision-making
- Partner with Finance and TA leadership on hiring forecasts, capacity planning, and performance analysis
- Build reporting frameworks that bring visibility and accountability to hiring outcomes
Cross-Functional Partnership
- Partner closely with Talent Acquisition, People, Finance, and business leaders to align on hiring priorities and execution
- Collaborate with systems and IT partners to ensure tools effectively support recruiting workflows (without owning the systems directly)
- Act as a connective layer between strategy and execution, ensuring hiring goals translate into operational outcomes
Leadership & Organizational Impact
- Build, lead, and develop a high-performing Recruiting Operations team
- Drive consistency and operational excellence across global recruiting teams
- Serve as a strategic partner to TA leadership on performance, process improvements, and scaling the function
- Create a culture of continuous improvement, accountability, and data-driven decision-making
Requirements
- 8+ years of experience in Recruiting Operations, Talent Operations, or related roles
- Proven track record of improving recruiting processes and driving operational excellence at scale
- Strong experience with recruiting metrics, analytics, and performance management
- Experience building enablement programs and improving hiring manager and interviewer effectiveness
- Excellent stakeholder management and cross-functional collaboration skills
- Strong program management and change management capabilities
- A practical, data-driven mindset with a focus on execution and outcomes
Skills
Recruiting Operations, Talent Operations, Recruiting Metrics, Analytics, Performance Management, Enablement Programs, Stakeholder Management, Program Management, Change Management, Data-Driven Decision Making
Similar jobs
Recruiting jobs
Coalition Security
United States
Leads end-to-end technical recruiting for engineering, security, data, and AI/ML roles while partnering with senior stakeholders on hiring strategy, sourcing, interviews, and offers. Requires 10+ years of full-cycle technical recruiting experience and strong recruiting analytics and communication skills.
Confido
New York, NY
Own the end-to-end Sales recruiting engine, beginning with Enterprise Account Executives and expanding across the revenue organization. The role requires 5+ years of full-cycle recruiting experience, strong outbound sourcing, sharp sales-talent calibration, and the ability to partner directly with sales leadership.
SentiLink
United States
Leads full-cycle recruiting for technical, business, and go-to-market roles, partnering with senior stakeholders on complex searches and hiring strategy. The role requires 7+ years of recruiting experience, strong technical talent-market expertise, data-driven execution, and informal team leadership.
Rillet
New York, NYOwn full-cycle recruiting for Sales, Marketing, Customer Success, Partnerships, and GTM leadership while partnering with executives to define hiring standards, source exceptional talent, and close competitive candidates. The role requires strong talent judgment, market-mapping ability, business curiosity, and independent ownership.
Render
United States
Leads end-to-end technical recruiting for engineering teams, advising hiring managers, building passive talent pipelines, and improving scalable, inclusive hiring programs. Requires 7+ years of recruiting experience in high-growth technology companies, strong stakeholder management, data-driven decision-making, and negotiation skills.