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NasuniNasuniBoston, MA

People Operations Generalist

Executes People Operations workflows in a hybrid Boston role, owning onboarding, employee support via ticketing, and TA coordination using Greenhouse and HRIS systems.

Salary not listed
Hybrid1+ YOEPeople Ops

About the role

Key Responsibilities

People Workflow (Primary Focus)

  • Own, improve, and expand onboarding end-to-end, including documentation, orientation, and Day 1 experience
  • Serve as front-line support for employee inquiries via ticketing systems
  • Coordinate employee lifecycle changes across HR systems, payroll, benefits, and internal stakeholders
  • Improve internal policies, workflows, and people programs

Talent Acquisition Support (Secondary Focus)

  • Create TA workflows for an optimal candidate and hiring manager experience
  • Maintain accurate data in Greenhouse (pipeline tracking, reporting)
  • Support recruiting events and intern program execution
  • Support intern program logistics, onboarding, and experience
  • Leverage AI tools to streamline scheduling, reporting, and communication workflows

Qualifications

Must-Have

  • 1–2 years of experience in HR, People Operations, Talent Coordination, or Business adjacent
  • Experience supporting onboarding and HR administrative processes
  • Exposure to HRIS or ATS systems (UKG, Greenhouse, or similar)
  • Strong organizational and communication skills
  • Ability to manage multiple workflows in a fast-paced environment

Preferred

  • Experience supporting Talent Acquisition or interview coordination
  • Experience in SaaS or high-growth environments
  • Familiarity with compliance and employment practices
  • Comfort using AI tools to improve efficiency (e.g., reporting, scheduling, documentation)

Ideal

  • Experience operating in a shared services or ticket-based HR model
  • Experience improving workflows or implementing automation

Benefits

  • "Take What You Need" paid time off policy
  • Comprehensive health, dental and vision plans
  • Company-paid life and disability insurance
  • 401(k) and Roth IRA retirement plan
  • Generous employee referral bonuses
  • 10 Paid Holidays
  • Pre-tax savings accounts with company contributions
  • Professional development resources

Skills

GreenhouseUkgHRISATSOnboardingTalent Acquisition CoordinationWorkflow AutomationAI ToolsHr AdministrationEmployee Lifecycle Management

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