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ApplecartApplecartNew York, NY

Systems Engineer

Hybrid IT Systems Administrator role supporting Level 1-2 help desk, device management, enterprise networking, and systems automation with Python for a NYC-based tech company.

95k – 125k
Hybrid3+ YOEIT Support

About the role

What You’ll Do

  • Serve as the primary point of contact for internal technical support.
  • Support daily Applecart office operations alongside operations teams.
  • Improve security and automation posture.
  • Partner with the IT Director for large initiatives such as MDM configuration and migration and SOC 2 readiness.

Requirements

  • 3+ years of experience in IT Systems Administrator or similar role.
  • Hands-On + Remote Help Desk experience (Zendesk, Freshworks, ServiceNow, Jira Service Desk, etc.)
  • Strong administration experience (Okta, Google Workspace (GAM), Slack, MS Office)
  • Device management experience with Windows and macOS (Apple Business Manager, Jamf, Kandji/Iru, MaaS360, Intune, Hexnode, JumpCloud, Workspace ONE), leveraging service for an automated OOBE.
  • Enterprise networking experience (Juniper, Unify, Meraki, Cisco).
  • SSO integration experience (Okta, OneLogin).
  • Python scripting experience (PyCharm, VSCode, GitHub) to automate repetitive tasks.
  • Experience supporting SOC 2 audits or similar compliance frameworks.
  • Strong written and verbal communication skills.
  • Impeccable attention to detail and superior organizational skills.

Nice-to-Haves

  • AWS/public cloud certification.

Skills

PythonOktaGoogle WorkspaceJamfIntuneJira Service DeskServicenowMerakiCiscoAWS

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