Data Center Hardware Technician

What You’ll Be Working On

• Operational Monitoring: Continuously monitor Data Center operations and HVAC performance to ensure optimal thermal environments for hardware.
• Infrastructure Maintenance: Perform daily and weekly preventative maintenance on mechanical and electrical systems; schedule and oversee contractors for monthly and annual deep-service requirements.
• Network Troubleshooting: Diagnose and repair fiber network infrastructure and server-level hardware issues as they arise.
• Critical System Repairs: Identify and repair data center problems quickly to minimize downtime, utilizing logic to solve complex technical failures.
• Technical Documentation: Assist in technical writing of Standard Operating Procedures (SOPs) and Method of Procedure (MOP) documents for maintenance activities.
• Contractor & Vendor Management: Manage contractor services to ensure quality work product and maintain strong relationships with critical infrastructure vendors.
• Response: Participate in an on-call rotation to address emergency issues and provide notification of maintenance activities to appropriate departments.

What You’ll Bring to the Team

• Technical Proficiency: Proficient knowledge of IT systems, network infrastructure, and the electrical/mechanical systems used in a data center environment.
• Infrastructure Expertise: Understanding of Transformers, PLCs, Generators, Switchgear, UPS systems, STS, ATS, PDUs, Chilled Water Systems, and Fire Suppression systems.
• Data Analysis: Experience with data trending and analysis, including the ability to rapidly learn and use PC-based integrated critical monitoring systems (EPMS/BMS).
• Safety Mastery: Expert knowledge in industrial safety best practices, including Lockout/Tagout (LOTO), Arc Flash protection (NFPA 70E), and OSHA regulations.
• Hands-on Background: Strong technical background with experience on computer/network gear as well as support infrastructure (HVAC and electrical).

Bonus Points:

• Prior experience in a "Mission Critical" environment (e.g., data centers, hospitals, or power plants).
• Certifications such as CompTIA Network+, BICSI, or specialized electrical/HVAC licenses.
• Experience with industrial control systems and PLC programming.

Benefits

• Competitive compensation
• Restricted Stock Units
• Paid time off & paid holidays
• Comprehensive health, dental & vision insurance
• Employer contributions to HSA account
• Paid parental leave
• Paid life insurance, short-term and long-term disability
• Professional development & tuition reimbursement
• Mental health & wellness support
• Commuter benefits (parking & transit)
• Cell phone stipend
• 401(k) Retirement plan with company match up to 4% of salary
• Volunteer time off

Compensation Range: Up to $90,000 - $100,000 + Bonus. Restricted Stock Units are included in all offers.