Leads post-sales Solution Architecture team to drive customer retention, expansion, and successful Sanity implementations for enterprise clients. Requires 5+ years in technical customer-facing roles, 2+ years managing technical teams, and strong knowledge of APIs, data models, and modern content stacks.
Salary not listed
Remote5+ YOEEngineering Management
About the role
Responsibilities
Lead post-sales Solution Architecture team to help enterprise customers realize value from Sanity, focusing on renewals, expansion, and implementations.
Set strategic direction, own complex accounts, oversee implementations, build stakeholder relationships, and coach SAs on value-oriented engagements.
Hire, develop, retain, and coach SA team credible with developers, architects, product leaders, and content teams.
Evolve post-sales motions (onboarding, implementation reviews, expansion discovery, health monitoring).
Connect Sanity's capabilities to customer business outcomes; partner with Sales, Product, and R&D.
Requirements
Must-have:
Experience leading technical ICs in high-growth environment, ideally developer-facing or platform products.
Strong technical foundation: APIs, data models, front-end frameworks, integrations, modern content stack.
Track record driving retention/expansion via coaching, process design, hands-on ownership.
Proactive risk/opportunity identification.
Clear, inclusive communicator for internal/customer stakeholders.
Manage ambiguity/priorities with customer focus.
Familiarity with AI technologies.
5+ years in solution architecture or technical customer-facing roles.
2+ years managing customer-facing technical teams.
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