Delivery Manager
Manages strategic enterprise deployments from kickoff through adoption, coordinating technical deliverables, training, timelines, risks, and stakeholder accountability. Requires at least two years of project or program management experience and strong executive-level communication.
About the job
Responsibilities
- Plan and manage timelines, issues, and risks for every deployment in your portfolio.
- Build training materials that ensure customers can use Tennr's products successfully.
- Partner with Platform Strategists to ensure designed workflows deliver maximum ROI.
- Create QBRs that make customer value visible to leadership.
- Keep every account in good standing so the partnership can grow.
- Translate technical complexity into language executives and frontline operators can act on immediately.
- Engage across the customer organization, from leadership to end users.
Requirements
- 2+ years of experience in project or program management, ideally within healthcare or B2B SaaS implementation.
- Experience driving complex, multi-stakeholder work to completion across deadlines.
- Experience connecting deployments to business outcomes and long-term account growth.
- Strong written and verbal communication skills.
- Ability to present at an executive level and interact comfortably with all levels of an organization.
Compensation & Benefits
- Competitive salary of $120,000–$145,000.
- Unlimited PTO.
- 100% paid employee health benefit options.
- Employer-funded 401(k) match.
- Competitive parental leave.
- Beautiful new office at 345 Hudson Street.
- Free lunch and a pantry full of snacks.
Skills
Project Management, Program Management, B2B SaaS, Healthcare, Implementation, Risk Management, Training, Workflow Design, QBRs, Stakeholder Management, Executive Communication
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