Program Manager, Human Data
Program Manager coordinates end-to-end human data collection programs, partnering with vendors, trainers, and researchers to deliver high-quality data for AI model training. Requires 1-2+ years experience, strong organization, communication, and data analytics skills in a fast-paced environment.
About the job
Responsibilities
- Work in a high velocity environment, where the outcome of your work will have a direct impact on the models that OpenAI deploy in the real world
- Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data
- Gather requirements, write instructions, define success criteria, and calibrate the AI trainers
- Use internal tooling to assess labeled data and provide feedback to AI trainers
- Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience
Requirements
- Thrive in dynamic environments, comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes
- Curious about AI, LLMs, Agents (interest or background helpful)
- Can-do attitude, willing to tackle grunt work
- Excellent communicator, fostering collaboration and providing clarity
- Resilient, flexible, and solution-oriented
- Super organized amidst chaos
- Enjoy operational work
- Knack for data: hands-on experience with data analytics beyond basic annotation
- Energized by start-up environments
- At least 1-2 years of relevant experience
Skills
AI, LLMs, Data Annotation, Data Analytics, Internal Tooling, Program Management, Vendor Management, Data Quality Assessment, Process Optimization, Requirements Gathering
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