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OpenAIOpenAISan Francisco, CA

Program Manager, Human Data

Program Manager coordinates end-to-end human data collection programs, partnering with vendors, trainers, and researchers to deliver high-quality data for AI model training. Requires 1-2+ years experience, strong organization, communication, and data analytics skills in a fast-paced environment.

162k – 240k/yr
On-site1+ YOETechnical Program Management

About the role

Responsibilities

  • Work in a high velocity environment, where the outcome of your work will have a direct impact on the models that OpenAI deploy in the real world
  • Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data
  • Gather requirements, write instructions, define success criteria, and calibrate the AI trainers
  • Use internal tooling to assess labeled data and provide feedback to AI trainers
  • Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience

Requirements

  • Thrive in dynamic environments, comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes
  • Curious about AI, LLMs, Agents (interest or background helpful)
  • Can-do attitude, willing to tackle grunt work
  • Excellent communicator, fostering collaboration and providing clarity
  • Resilient, flexible, and solution-oriented
  • Super organized amidst chaos
  • Enjoy operational work
  • Knack for data: hands-on experience with data analytics beyond basic annotation
  • Energized by start-up environments
  • At least 1-2 years of relevant experience

Skills

AILLMsData AnnotationData AnalyticsInternal ToolingProgram ManagementVendor ManagementData Quality AssessmentProcess OptimizationRequirements Gathering
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