Program Manager coordinates end-to-end human data collection programs, partnering with vendors, trainers, and researchers to deliver high-quality data for AI model training. Requires 1-2+ years experience, strong organization, communication, and data analytics skills in a fast-paced environment.
162k – 240k/yr
On-site1+ YOETechnical Program Management
About the role
Responsibilities
Work in a high velocity environment, where the outcome of your work will have a direct impact on the models that OpenAI deploy in the real world
Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data
Gather requirements, write instructions, define success criteria, and calibrate the AI trainers
Use internal tooling to assess labeled data and provide feedback to AI trainers
Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience
Requirements
Thrive in dynamic environments, comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes
Curious about AI, LLMs, Agents (interest or background helpful)
Can-do attitude, willing to tackle grunt work
Excellent communicator, fostering collaboration and providing clarity
Resilient, flexible, and solution-oriented
Super organized amidst chaos
Enjoy operational work
Knack for data: hands-on experience with data analytics beyond basic annotation
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