AI Deployment Leader

What You’ll Do

• Own the post-sale relationship for a portfolio of enterprise customers, from launch through expansion
• Build repeatable deployment frameworks for complex enterprise rollouts to streamline execution and accelerate time-to-value
• Help customers measure impact, identify gaps, and find opportunities to use Domu more broadly
• Spot expansion opportunities early, build the case for them, and partner with the founders to grow usage and revenue
• Bring customer feedback and deployment learnings back to product and engineering, helping shape what Domu builds next
• Create the operating foundation for this function, including critical AI workflows, optimizing for repeatability, quality, and scale

What We’re Looking For

Must-Haves

• Experience owning enterprise or mid-market customer relationships, with accountability for outcomes
• Strong commercial judgment. You can understand customer goals, spot expansion opportunities, and connect product usage to business value.
• Analytical and operational rigor. You bring structure to messy problems.
• Technical curiosity and independence. You can quickly learn how Domu’s product works, how our customers’ systems operate, and where the two connect, without needing to be an engineer.
• Clear communication with both executives and technical teams

Nice-to-Haves

• Experience in financial services, collections, insurance, or another highly regulated industry
• Experience building or launching something: a side project, internal tool, product, process, or new function
• Familiarity with voice AI or AI products used in production
• Early-stage startup experience, or a strong desire to build in a fast-moving, high-ownership environment

Benefits and Perks

• Medical, dental, and vision insurance, as well as mental health support
• 401k
• 14 business days of paid time off
• Monthly wellness stipend
• AI tooling budget