Account Director, Startups Expansion
Own strategic startup customer relationships, account plans, and consumption revenue while partnering with technical and cross-functional teams to accelerate customers’ product development on an AI platform. Requires 8+ years selling cloud, platform, or API products and experience with startups and executive stakeholders.
About the job
Responsibilities
- Manage a portfolio of startup accounts, developing and executing comprehensive account plans.
- Partner with solutions architects to drive successful technical engagements and accelerate customer product development.
- Own and forecast a consumption revenue target.
- Analyze account metrics, create reports, and provide insights to internal and external stakeholders.
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.
- Advocate for improvements to the startup customer experience by synthesizing product feedback.
- Monitor the industry and startup landscapes and contribute to corporate strategies.
- Support recruiting, onboarding, and company culture development.
Requirements
- 8+ years selling platform-as-a-service, cloud, or other API products.
- Experience working in or around the startup ecosystem, preferably as a startup founder, startup employee, or professional working with startup customers.
- Experience supporting the growth and product development of fast-growing, high-performance companies.
- Experience working directly with C-level executives and startup founders.
- Ability to communicate technical concepts to customers and internal stakeholders.
- Experience gathering, distilling, and processing complex industry, competitor, customer, and prospect intelligence.
Nice-to-Haves
- Customer-centric approach and ability to build trusted executive relationships.
- Passion for or deep curiosity about artificial intelligence.
- Experience building systems and processes from the ground up.
- Strategic thinking and knowledge of go-to-market best practices.
- Comfort solving ambiguous, multidimensional problems and experimenting with new solutions.
Compensation and Benefits
- Hybrid work model with 3 days per week in the office.
- Relocation assistance is available to new employees.
Skills
Platform As A Service, Cloud Computing, APIs, Artificial Intelligence, Revenue Forecasting, Account Planning, Solutions Architecture, Market Intelligence, Go-to-Market Strategy, Product Development
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