Director, International Operations

Responsibilities

• Build and lead a team of four revenue operations professionals supporting international go-to-market teams across pre-sales and post-sales functions.
• Own the operating rhythm for EMEA and APAC revenue teams, including forecasting, pipeline inspection, territory management, and quarterly business reviews.
• Partner with international sales leadership to improve forecast accuracy, identify pipeline gaps, and remove friction from the sales process.
• Design and implement scalable processes for lead routing, opportunity management, compensation administration, and performance tracking across multiple regions.
• Collaborate with global Revenue Operations leadership, Business Systems, and GTM Analytics to maintain consistency while adapting to regional requirements.
• Act as the primary operational escalation point for international go-to-market teams, balancing speed and rigor in issue resolution.

Requirements

• 8+ years of revenue operations experience in high-growth B2B SaaS.
• At least 3+ years of team management experience.
• Deep expertise in Salesforce administration, reporting, and go-to-market analytics.
• Experience building scalable operational frameworks.
• Proven experience leading international operations across EMEA and/or APAC, including understanding of regional nuances, time zones, and cross-border go-to-market motions.
• Strong stakeholder management skills and experience partnering with senior sales leaders, finance, marketing, and systems teams.
• Highly analytical and data-driven, with the ability to translate complex data into actionable insights and clear recommendations.
• Experience managing both pre-sales operations (SDR and sales) and post-sales operations (customer success and account management).
• Curiosity and sound judgment in applying AI responsibly to improve efficiency and impact.

Compensation and Benefits

• Industry-competitive salary and equity.
• Medical, dental, and vision benefits with dependent coverage, fully covered.
• 16 weeks of paid parental leave for all new parents.
• Health and wellness stipend.
• Remote workspace, internet, and mobile phone stipends.
• Commuter benefits for team members who attend the office.
• Pension matching.
• 25 days of annual leave per year and unlimited sick time.
• Eight company-paid holidays.
• Virtual team-building activities, lunch-and-learns, and company-wide events.