Skip to content

Account Manager, SMB

Manage and grow a portfolio of ~150-175 SMB customer accounts through retention, upselling, referrals, and phone-based deal closing. Requires 2+ years of quota-attaining account management experience and Salesforce proficiency.

73k – 78kWaltham, MAAccount ManagementHybrid2+ YOE

About the role

What You Will Do

  • Manage a book of ~150-175 existing customer accounts with a focus on account retention and growth.
  • Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
  • Showcase your expertise through engaging online product demos that captivate and convert potential clients.
  • Craft accurate forecasts and pipelines within Salesforce.
  • Collaborate within a dynamic team environment to propel and close deals over the phone.
  • Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI.
  • Be the epitome of preparation in all client meetings – well-researched, knowledgeable, professional, and kind.

What You Bring

  • 2+ year of successful Account Management experience with consistent quota attainment.
  • The ability to deliver a compelling message that resonates across all levels.
  • Experience in transactional and solution selling, showcasing your confidence throughout the entire sales cycle.
  • Outstanding interpersonal and verbal communication skills, coupled with strong organizational abilities.
  • High energy and a 'can-do' attitude, with the ability to balance multiple tasks effortlessly.
  • Quick qualification skills and relationship-building prowess.
  • Independence and motivation to thrive in a dynamic work environment.
  • Working knowledge of CRM systems or Salesforce.com is required. Experience with Zoominfo products or similar solutions is a plus.

What’s In It For You

  • Top notch tech stack
  • Market leading product offering (check out our long list of G2 awards)
  • ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
  • Comprehensive Medical, Dental, Vision
  • Eligibility for Future Equity Awards
  • 401k Matching (50% of the first 7% of your contribution)
  • 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
  • Family forming benefits up to $20k, plus discounts on a Care.com membership
  • Virgin Pulse Wellness Program
  • Optional add ons such as pet insurance, legal service support, and more!

Skills

SalesforceAccount ManagementQuota AttainmentSolution SellingTransactional SellingCRMPipeline ManagementForecastingRelationship BuildingProduct Demos

Growth Manager II (Account Manager), Los Angeles

Manages and grows parking supply partnerships by optimizing performance, onboarding clients, and driving revenue through consultative sales and relationship building. Requires 2+ years in sales/account management, bachelor's degree, and strong networking skills with travel.

73k – 91kLos Angeles, CAAccount ManagementHybrid2+ YOECRMSales

Account Manager, Client Services

Manage and grow a portfolio of multifamily real estate clients, driving adoption, cross-sells, and retention through relationship management, data reviews, and travel. Requires 2+ years in multifamily and strong CRM skills.

75k – 90kNew York, NYAccount ManagementRemote2+ YOECRMOkrs

Partner Success Associate

Support and train multifamily clients on lease guarantee products through virtual and in-person account management, presentations, and pipeline monitoring. Requires 2+ years in training or account management.

70k – 80kFloridaAccount ManagementHybrid2+ YOECRMHubSpot

Account Analyst

Support account management by monitoring campaign performance, managing client communications, and translating data into actionable insights for mobile gaming advertisers. Requires 1-2 years of digital marketing or client-facing experience and strong Excel skills.

67k – 70kNew York, NYAccount ManagementOn-site1+ YOEExcelAI Tools

Account Coordinator

Supports account management team by coordinating campaign launches, monitoring performance metrics, and maintaining advertiser relationships in a performance marketing environment. Requires 1-2 years of digital marketing or client-facing experience and strong Excel skills.

67k – 70kNew York, NYAccount ManagementOn-site1+ YOEExcelAI Tools