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HarveyHarveyNew York, NY

Global Manager, Recruiting Operations and Coordination

Leads and scales a global recruiting coordination function, managing coordinators, interview programs, ATS operations, automation, and process improvement. The role requires 5–8+ years of recruiting operations or coordination experience, team leadership, ATS expertise, and strong analytical and cross-functional communication skills.

180k – 220k/yr
On-site8+ YOERecruiting

About the role

Responsibilities

  • Lead, mentor, and manage a team of recruiting coordinators across multiple offices, setting standards for candidate experience, interview logistics, and operational excellence.
  • Own internal recruiting programs, including interviewer enablement, onboarding for new interviewers, and coordination training.
  • Own Tier 1 operational backlog, including creating and closing job requisitions, ATS data upkeep, and interview plan maintenance.
  • Design and implement Tier 1 process improvements that reduce friction for recruiters, hiring managers, and candidates.
  • Partner with Recruiting Operations on ATS architecture, workflow optimization, and data integrity to support hiring at scale.
  • Develop and maintain metrics and dashboards tracking coordination team performance, candidate experience, and process efficiency.
  • Serve as an escalation point for scheduling and coordination issues, ensuring a consistently high-quality candidate and interviewer experience.

Requirements

  • 5–8+ years of experience in recruiting operations or coordination, with progressive team management responsibility.
  • Demonstrated success building and managing a coordination team in a high-growth, fast-paced environment.
  • Deep expertise in ATS platforms such as Ashby, Greenhouse, or Lever, and workflow automation tools.
  • Strong analytical mindset with the ability to use data to drive process improvements and inform stakeholder decisions.
  • Excellent cross-functional communication skills and the ability to influence without authority across recruiting, People Operations, and hiring manager stakeholders.

Compensation

  • $180,000–$220,000 USD

Skills

AshbyGreenhouseleverats architectureWorkflow AutomationData Analysisdashboard developmentinterview schedulingrecruiting operationsProcess Improvement

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