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ZooxZoox

Manager, Learning & Development

Lead and develop a small L&D team while owning the design, delivery, and continuous improvement of leadership development, cohort-based learning, and career development programs.

About the job

Responsibilities

  • Lead and develop a small L&D team, holding a high bar for execution, providing clear direction and coaching, and maintaining quality and follow-through.
  • Own the end-to-end design and delivery of key learning programs, including leadership development, cohort-based learning, and career development.
  • Translate the company's leadership framework into practical, impactful learning experiences through varied formats, touchpoints, and approaches.
  • Translate identified capability needs into well-designed, right-sized learning solutions, working closely with People Partners, managers, and senior leaders.
  • Partner on the evolution of the learning management system and broader learning delivery infrastructure.

Requirements

  • 6+ years of experience in L&D, with at least 2 years managing a team.
  • Proven ability to design and deliver learning programs that drive real behavior change.
  • Strong program management skills; able to hold multiple workstreams, maintain quality, and keep stakeholders informed.
  • Experience translating L&D best practices into what’s appropriate and feasible for a specific organization.
  • A collaborative, iterative approach to program design; incorporate feedback and direction thoughtfully without losing momentum.
  • Management style that holds a high bar, supports team growth, provides honest feedback, and addresses performance gaps directly.

Nice-to-Haves

  • Discipline to understand before designing; ask good questions and gather input to shape the approach.
  • Strong organizational judgment and experience building in complex, ambiguous environments.

Skills

Learning & Development, Leadership Development, Program Management, Learning Management Systems, Stakeholder Management, Team Leadership, Curriculum Design, Performance Coaching

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