Lead Project Manager

Responsibilities

• Lead complex transformational customer programs, define project outcomes, and steer delivery toward them.
• Plan, schedule, and manage project timelines and activities from kickoff through training.
• Manage resources, schedules, scope, and budgets across multiple projects using detailed project plans.
• Collaborate with customer executives, process owners, and technical teams to understand goals and requirements and ensure successful implementation.
• Serve as the primary customer contact for product feature requests and support escalations.
• Communicate project status, action items, risks, and issues regularly.
• Maintain projects in the Celonis Professional Services Automation System for accurate project and portfolio reporting.
• Proactively manage and escalate risks and issues to minimize impact on project success.
• Guide and mentor implementation teams, including partner resources, and ensure adherence to Celonis methodology.
• Contribute to continuous improvement of Celonis Services methods, field expertise, and best practices.
• Support pre-sales activities by positioning Services, developing value propositions, and creating proposals and statements of work.
• Identify additional Services needs and maintain customer satisfaction throughout engagements.

Requirements

• Client-facing project management experience in enterprise software implementations, managing multiple projects concurrently.
• Extensive experience documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution with customers and executives.
• Strong communication skills and consulting experience with stakeholder and timeline management.
• Experience managing consulting teams across onshore and offshore locations.
• Experience positioning Services and writing proposals and statements of work within customer and partner ecosystems.
• Experience working with partners and managing co-delivery.
• Ability to set and manage customer expectations effectively.
• Strong analytical skills, particularly in applying technology solutions to business problems.
• Ability and willingness to become certified in Celonis products.
• Project management certification such as PMP, PRINCE2, or SAFe/Agile.
• Bachelor's or master's degree in Computer Science, Engineering, Mathematics, or a related field.
• Fluency in Swedish.

Compensation and Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
• 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers.
• Unlimited PTO in applicable regions and generous PTO globally.
• Flexible hybrid work model.
• Learning and development through a 70-20-10 framework, mentorship programs, and a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid time off for annual Impact Days supporting community and environmental causes.
• Inclusion and belonging programs, including Inclusion Days.