Formulary & Systems Analyst II

Responsibilities

• Configure and test SKUs in the ordering platform, including medication, strength, dose level, and fill cadence.
• Translate approved clinical protocols and pharmacy-supplied product specifications into platform values.
• Configure titration schedules and confirm each dose level maps to the correct product, strength, and quantity.
• Reconcile protocol requirements with pharmacy inventory; calculate corresponding unit and volume values when concentrations differ, and escalate unresolved discrepancies to clinical or pharmacy teams.
• Coordinate builds with Clinical, Implementation, and pharmacy partners to ensure training, billing, client setup, testing, and capacity readiness.
• Participate in project intake meetings, define build requirements with cross-functional leads, and own assigned projects through delivery.
• Prioritize work across concurrent builds and deadlines, escalating conflicts when necessary.
• Test configurations before activating provider ordering and troubleshoot unexpected behavior.
• Execute state-by-state routing and volume-move changes according to planning guidance.
• Identify and close assigned configuration gaps supporting 50-state coverage.
• Monitor pharmacy integrations, troubleshoot configuration errors within scope, and escalate systemic issues.
• Report platform issues to development with clear details and improvement suggestions.
• Document build procedures and keep documentation current.

Required Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years in a configuration, operations, analyst, or coordinator role where accuracy had significant consequences.
• Exceptional attention to detail and consistency with repetitive, structured work.
• Strong communication and proactive cross-functional coordination skills.
• Demonstrated problem-solving and ability to resolve incomplete or conflicting information.
• Ability to manage concurrent deliverables with minimal oversight.
• Ability to learn and confidently use proprietary internal systems.
• Proficiency with spreadsheets, including lookups, pivot tables, and structured data.
• Persistence with detailed and difficult work.

Preferred Qualifications

• Experience configuring products, catalogs, or SKUs in an internal platform or ordering system.
• Healthcare, pharmacy, or regulated-operations experience.
• Experience with EHR, pharmacy management, e-commerce, or workflow-configuration systems.
• Exposure to APIs, JSON, or systems integrations.
• Experience working from controlled specifications, protocols, or approved documentation.
• SQL familiarity.
• Startup or high-growth environment experience.

Compensation & Benefits

• Medical, dental, and vision plans.
• Flexible spending and health savings accounts.
• Flexible PTO.
• 401(k) with company match.
• Life insurance and pet insurance.