Revenue Operations Associate
Owns critical RevOps systems and processes end-to-end, conducts deep-dive analyses on pipeline and performance, leads strategic projects, and partners with GTM leaders to build scalable data-driven solutions. Requires 3+ years SaaS RevOps experience and HubSpot/GTM stack expertise.
About the job
Responsibilities
Analysis & Strategic Insight
- Conduct deep-dive analyses into pipeline, conversion, segmentation, retention, and rep performance, identifying root causes and evaluating trade-offs across potential solutions
- Approach ambiguous problems with structured problem-solving frameworks and recommend creative approaches when the standard playbook doesn’t apply
- Build and maintain executive-level dashboards and forecasting models
- Generate GTM performance review cadences for leadership with a clear point of view and actionable recommendations
Project Execution & Cross-Functional Partnership
- Lead end-to-end projects that drive operational improvements across the revenue organization - scoping, planning, executing, and measuring impact
- Support territory planning and account scoring initiatives
Communication & Team Leadership
- Present findings and recommendations clearly and persuasively to GTM leadership - concise, conclusions-oriented, and tailored to the audience
- Contribute meaningfully to team cohesion through stand-ups, planning, retros, and day-to-day collaboration
- Seek and incorporate feedback actively, demonstrating a commitment to continuous growth
- Act as a reliable collaborator with external partners and vendors - following up consistently and representing the team well
Systems Ownership
- Serve as the DRI for one or more critical RevOps systems or processes (e.g., forecasting, territory & quota management, lead routing, commissions), owning them with minimal guidance
- Quickly triage and resolve issues within owned systems, becoming the go-to expert that leadership and reps rely on
- Proactively identify and scope opportunities to evolve owned systems with new features or capabilities, using clear prioritization criteria
- Drive communication, change management, and training for stakeholders and leadership when systems or processes change
CRM & Tech Stack Expertise
- Act as a subject matter expert across our GTM tech stack - HubSpot, Nooks, Gong, Clay, and forecasting tools
- Partner with our GTM Systems Admins to maintain data hygiene, configure workflows, and optimize automation rules
- Serve as an escalation point for GTM tech troubleshooting, rules of engagement interpretation, and daily operational issues
- Continuously evaluate the tech stack for gaps, redundancies, and opportunities for consolidation or new investment
Requirements
- 3+ years of experience in SaaS RevOps, with demonstrated progression in scope and ownership; 4-6 years of total experience in investment banking, management consulting or related analytical roles
- Subject matter expert in HubSpot and the modern GTM stack (Nooks, Gong, Clay, Claude/ChatGPT, forecasting tools) - hands-on when needed, and trusted to guide others
- Strong analytical foundation: comfortable building complex models, running your own analyses, and translating data into insight by investigating root causes rather than stopping at the trend line
- Systems thinker and owner: independently maintained, evolved, and documented critical systems, and known for triaging issues fast
- Comfortable with ambiguity: bring structure to undefined problems, evaluate trade-offs, and weigh broader business implications before recommending a path
- Builder’s bias for action: create scalable programs with measurable impact rather than one-off fixes
- Exceptional communicator: clear and persuasive in presentations, writing, and stakeholder updates; effective at educating others on your domain
- Empathetic toward reps: genuinely invested in their success and the quality of their day-to-day experience
- Collaborative, humble, and coachable: contributes to team morale, seeks feedback, and treats being challenged as a gift
Compensation
- Competitive compensation relative to market
- Salary range: $100,000 - $140,000
- Equity, generous perks, and comprehensive benefits
Skills
HubSpot, Gong, Clay, Nooks, Forecasting Tools, Data Analysis, Dashboards, CRM, Automation, Gtm Tech Stack
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