Senior Air Freight Manager

Responsibilities

• Set and implement the regional air freight strategy.
• Set financial targets for volume, revenue, net revenue, gross profit, and related metrics in partnership with Sales, Finance, and regional Air leadership.
• Develop strategies and tactics to execute the Annual Operating Plan.
• Own the country P&L, including gross revenue, COGS, net revenue, and operating expenses.
• Drive growth through procurement, pricing, planning, and business development.
• Own regional operational metrics, including on-time performance, schedule quality, and productivity.
• Implement regional strategy, establish performance metrics, cascade objectives, and steer execution.
• Report progress against plan and promote visibility with executive leadership.
• Develop and execute the country procurement strategy across all trade lanes.
• Identify procurement opportunities and lead strategic negotiations.
• Establish vendor strategies for airlines, handlers, and truckers; create service-level agreements; and manage performance.
• Define the long-term approach for internal procurement versus third-party forwarding and maintain an implementation roadmap.
• Establish and maintain executive relationships with airlines based in the region.
• Monitor procurement costs against the market and drive competitiveness improvements.
• Develop regional air freight service capabilities and align product capabilities with market needs.
• Create new products and end-to-end solutions where service gaps persist.
• Lead operations and product quality, including on-time performance and schedule quality.
• Partner with product and engineering teams to identify gaps, define requirements, and shape the product roadmap.
• Define the target organization and recruit, develop, and manage a high-performing Air Management team.
• Establish team and individual objectives and manage engagement, performance, and growth.
• Lead the team through organizational transformations and reorganizations.
• Partner with Sales to develop go-to-market and pricing strategies.
• Provide market, operations, technology, and consultative sales expertise to grow the regional book of business.
• Formalize and disseminate market intelligence and sales collateral.
• Enable Demand teams to sell air products.
• Lead markup management and investment decisions for trade lanes, customer segments, and strategic accounts.

Requirements

• 10+ years of experience at a freight forwarder, airline, or in logistics operations.
• Experience with procurement and airline relationships in the Taiwan market.
• Experience managing and motivating large, diverse teams and implementing large-scale organizational transformations.
• Strategic thinking combined with strong day-to-day execution.
• Deep expertise in freight forwarding markets and operations; leadership experience in freight forwarding operations is preferred.
• Ability to develop innovative vendor-relations structures grounded in numbers and metrics.
• Strong Excel skills.
• Excellent communication, interpersonal, and organizational skills.
• Client-service mindset and strong attention to detail.
• Willingness to engage deeply with operational processes.