Product Designer, Internal Tools
Designs internal tools supporting developer productivity, collaboration, knowledge discovery, and communication. The role requires 5+ years of product design experience, strong systems thinking, end-to-end design capability, and proficiency in Figma and design systems.
About the job
Responsibilities
- Own end-to-end design for a portfolio of internal tools, from discovery and problem framing through interaction design, prototyping, and implementation support.
- Partner with engineering and product managers to define product requirements and translate them into clear, usable design solutions.
- Conduct lightweight research and usability sessions with internal users to validate decisions and surface unmet needs.
- Contribute to a consistent design language across the internal tools suite, coordinating with the Sail Design team and Stripe design system.
- Make design trade-offs confidently, balancing design craft with pragmatic delivery.
- Advocate for users of internal tools and help raise the quality of internal product design.
Requirements
- 5+ years of product design experience, with a portfolio demonstrating strong UX thinking, visual craft, and the ability to navigate ambiguity.
- Experience designing tools for complex or data-heavy workflows; internal tools, developer tools, and ops platforms are a plus.
- Ability to lead the full design process, including discovery, problem briefs, design, prototyping, and shipping.
- Strong systems-thinking skills, including identifying patterns, reusable components, and structural solutions.
- Collaborative and direct communication skills, with the ability to align cross-functional stakeholders.
- Proficiency in Figma and comfort working within or alongside a design system.
Preferred Qualifications
- Experience designing internal-facing or enterprise tooling.
- Experience contributing to a design system or working closely with a design systems team.
- Exposure to information architecture challenges, including navigation, search, and content modeling.
- Background in or interest in developer tooling, ops platforms, or workflow automation.
Skills
Figma, UX Design, Product Design, User Research, Usability Testing, Prototyping, Design Systems, Information Architecture, Navigation Design, Search Design, Content Modeling, Developer Tools, Workflow Automation, Interaction Design
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