Senior Manager, Product Design
Leads a distributed product design team delivering AI-powered communication, messaging, and automation workflows. Requires 9+ years of product design experience, 3+ years managing designers, strong design craft, and experience with AI-native product experiences.
About the job
Responsibilities
- Manage, coach, and develop 8–12 product designers across US- and India-based teams.
- Lead design execution for AI-powered workflows spanning product and revenue experiences, including communication, messaging, and automation.
- Connect customer needs, business goals, technical constraints, and product strategy across AI workflow surfaces.
- Set expectations for quality, accountability, collaboration, communication, and delivery.
- Prioritize work, resolve ambiguity, clarify blockers and decisions, and maintain workstream visibility.
- Partner with Product, Engineering, Data, design leadership, and senior design leadership on roadmaps, tradeoffs, and outcomes.
- Lead critiques, coaching conversations, quality reviews, and launch-readiness discussions.
- Improve usability, accessibility, interaction quality, visual consistency, design-system alignment, and AI-assisted experiences.
- Hire, onboard, and develop designers; create development plans and manage performance.
- Use AI-powered tools for exploration, prototyping, synthesis, documentation, and production collaboration.
Requirements
- 9+ years of relevant product design, UX, or product experience work.
- 3+ years managing product designers.
- Experience managing designers in complex B2B SaaS, platform, workflow-heavy, or multi-product environments.
- Exceptional portfolio demonstrating product judgment, systems thinking, customer empathy, high-quality execution, and measurable impact.
- Strong visual and interaction design judgment.
- Strong individual-contributor management skills, including focus, accountability, coaching, and unblocking.
- Excellent communication, critique, coaching, feedback, and cross-functional collaboration skills.
- Working knowledge of design systems, accessibility standards, reusable patterns, and scalable product experiences.
- Strong product judgment and comfort balancing customer needs, business outcomes, technical constraints, and execution speed.
- Experience designing AI-native experiences such as conversational interfaces, automation, agentic workflows, or generative communication tools.
- Experience hiring, developing, and performance-managing designers.
- Experience managing distributed teams across time zones; experience with India-based teams is valuable.
- Familiarity with AI-assisted production tools.
Nice-to-haves
- Experience with B2B SaaS, platform, CRM, marketing technology, workflow-heavy, or SMB software.
- Experience using AI-powered tools for design exploration, prototyping, critique, synthesis, documentation, or workflow acceleration.
- Experience working across Product and Revenue product lines.
Skills
Product Design, UX Design, AI Workflows, B2B SaaS, Design Systems, Accessibility, Interaction Design, Visual Design, Conversational Interfaces, Automation, Agentic Workflows, Generative AI, Product Strategy, Figma, Ai-Assisted Design Tools
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