Director, Consumer Credit Portfolio Solutions

Lead go-to-market strategy and partnerships with banks/credit unions to grow Upstart's consumer credit marketplace (Personal Loans, HELOC, Auto). Build and manage a team of Account Executives while advising executives on portfolio construction, capital deployment, and risk-adjusted returns.

About the job

How you’ll make an impact

Drive Marketplace Growth

Lead the execution of go-to-market initiatives across Personal Loans, HELOC, Indirect Auto, and future marketplace products.
Develop executive relationships with CEOs, CFOs, Chief Lending Officers, Chief Credit Officers, and investment leaders across banks and credit unions.
Grow marketplace originations through new institutional partnerships.
Lead complex commercial discussions.
Demonstrate how Upstart assets improve yield, diversify portfolios, increase customer/member acquisition, and support strategic growth initiatives.
Present portfolio analytics, return expectations, and marketplace trends to executive audiences.

Build a High Performing Commercial Organization

Recruit, coach, and develop a team of Consumer Credit Portfolio Account Executives.
Establish sales strategy, market coverage, territory design, and performance expectations.
Build a culture of accountability, continuous improvement, and customer obsession.
Develop scalable commercial processes, executive messaging, account planning frameworks, and best practices that improve execution across the team.

Represent Upstart externally

Represent Upstart at industry conferences, executive forums, and trade associations.
Position Upstart as the leading marketplace for consumer credit assets.
Build long-term executive relationships throughout the banking and credit union ecosystem.

Minimum qualifications

8+ years of experience working with banks or credit unions in strategic partnerships, institutional sales, capital markets, lending, or financial services.
Demonstrated success advising executive leaders on complex financial, lending, capital markets, or strategic partnership solutions.
Experience engaging executive decision makers including CEOs, CFOs, Chief Lending Officers, Chief Credit Officers, and Boards.
Strong understanding of consumer lending products including Personal Loans, HELOC, Auto Lending, or Mortgage.
Understanding of bank and credit union balance sheet management, capital deployment, portfolio strategy, or loan sales.
Excellent executive communication and presentation skills.
Ability to navigate complex organizations and influence cross-functional stakeholders.
Self-starter who thrives in an entrepreneurial environment.
Proven track record of developing and leading a go to market team.

Preferred qualifications

Existing executive relationships within regional banks and credit unions.
Experience with forward flow, whole loan sales, securitization, warehouse lending, or capital markets.
Understanding of risk-adjusted returns and consumer credit portfolio construction.
Familiarity with AI-enabled lending and consumer credit analytics.

Skills

Consumer Lending, Heloc, Auto Lending, Capital Markets, Portfolio Strategy, Risk-Adjusted Returns, Securitization, Institutional Sales, Executive Relationship Management, Go-to-Market Strategy