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UpstartUpstartUnited States

Director, Consumer Credit Portfolio Solutions

Lead go-to-market strategy and partnerships with banks/credit unions to grow Upstart's consumer credit marketplace (Personal Loans, HELOC, Auto). Build and manage a team of Account Executives while advising executives on portfolio construction, capital deployment, and risk-adjusted returns.

179k – 247k
Remote8+ YOESales Engineering

About the role

How you’ll make an impact

Drive Marketplace Growth

  • Lead the execution of go-to-market initiatives across Personal Loans, HELOC, Indirect Auto, and future marketplace products.
  • Develop executive relationships with CEOs, CFOs, Chief Lending Officers, Chief Credit Officers, and investment leaders across banks and credit unions.
  • Grow marketplace originations through new institutional partnerships.
  • Lead complex commercial discussions.
  • Demonstrate how Upstart assets improve yield, diversify portfolios, increase customer/member acquisition, and support strategic growth initiatives.
  • Present portfolio analytics, return expectations, and marketplace trends to executive audiences.

Build a High Performing Commercial Organization

  • Recruit, coach, and develop a team of Consumer Credit Portfolio Account Executives.
  • Establish sales strategy, market coverage, territory design, and performance expectations.
  • Build a culture of accountability, continuous improvement, and customer obsession.
  • Develop scalable commercial processes, executive messaging, account planning frameworks, and best practices that improve execution across the team.

Represent Upstart externally

  • Represent Upstart at industry conferences, executive forums, and trade associations.
  • Position Upstart as the leading marketplace for consumer credit assets.
  • Build long-term executive relationships throughout the banking and credit union ecosystem.

Minimum qualifications

  • 8+ years of experience working with banks or credit unions in strategic partnerships, institutional sales, capital markets, lending, or financial services.
  • Demonstrated success advising executive leaders on complex financial, lending, capital markets, or strategic partnership solutions.
  • Experience engaging executive decision makers including CEOs, CFOs, Chief Lending Officers, Chief Credit Officers, and Boards.
  • Strong understanding of consumer lending products including Personal Loans, HELOC, Auto Lending, or Mortgage.
  • Understanding of bank and credit union balance sheet management, capital deployment, portfolio strategy, or loan sales.
  • Excellent executive communication and presentation skills.
  • Ability to navigate complex organizations and influence cross-functional stakeholders.
  • Self-starter who thrives in an entrepreneurial environment.
  • Proven track record of developing and leading a go to market team.

Preferred qualifications

  • Existing executive relationships within regional banks and credit unions.
  • Experience with forward flow, whole loan sales, securitization, warehouse lending, or capital markets.
  • Understanding of risk-adjusted returns and consumer credit portfolio construction.
  • Familiarity with AI-enabled lending and consumer credit analytics.

Skills

Consumer LendingHelocAuto LendingCapital MarketsPortfolio StrategyRisk-Adjusted ReturnsSecuritizationInstitutional SalesExecutive Relationship ManagementGo-to-Market Strategy

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