Director, Applications & Business Systems
Leads the strategy, delivery, integration, security, and optimization of the enterprise applications portfolio while managing a technical team, vendors, budget, and compliance programs. Requires 8+ years of enterprise applications leadership and 3+ years of people management.
About the job
Responsibilities
- Define and maintain a three-year enterprise applications roadmap aligned with company goals and digital transformation priorities.
- Translate business strategies into scalable technical initiatives, measurable KPIs, and project portfolios.
- Recruit, coach, and lead analysts, developers, and administrators.
- Own the full lifecycle of enterprise applications, including selection, deployment, integration, optimization, and retirement.
- Lead initiatives for data quality, governance, and master data management.
- Drive automation and process improvements using APIs, low-code tools, and emerging technologies.
- Manage third-party vendors, contracts, service-level agreements, licensing costs, and renewals.
- Oversee application provisioning, deprovisioning, and access management.
- Partner with Product and Engineering to enhance and integrate internally developed tools and establish release, QA, and UAT processes.
- Ensure compliance with SOC 2, HIPAA, HITRUST, NIST, and other regulatory frameworks.
- Implement role-based access controls, audit trails, and incident-response procedures.
- Track system uptime, usage, and return on investment; deliver executive dashboards and insights.
- Measure end-user satisfaction and lead continuous improvement efforts.
- Manage the applications budget, including licenses, tools, and services.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or equivalent experience.
- 8+ years leading enterprise applications or business-systems functions.
- 3+ years of people-management experience.
- Demonstrated success implementing and integrating cloud-based SaaS platforms.
- Deep knowledge of systems integration, data governance, and the software development lifecycle.
- Experience with vendor negotiation, license optimization, and third-party risk management.
- Strong communication, leadership, and cross-functional influencing skills.
- Experience leading large-scale change-management or digital-transformation programs.
- Familiarity with modern data architectures, APIs, and automation frameworks.
Platforms and Compliance
- Google Workspace (GSuite)
- Zoho
- NetSuite
- Slack
- Okta
- Healthie
- Doxy
- SOC 2
- HIPAA
- HITRUST
- NIST
Benefits
- Medical, dental, and vision plans
- Flexible spending and health savings accounts
- Flexible paid time off
- 401(k) with company match
- Life insurance
- Pet insurance
Skills
Enterprise Applications, SaaS, Systems Integration, Data Governance, Master Data Management, APIs, Automation Frameworks, NetSuite, Okta, Google Workspace, Slack, Zoho, Role-Based Access Control, Software Development Lifecycle, Nist
Similar jobs
IT Support jobs
Instacart
San Francisco, CA
Leads a multidisciplinary IT Operations organization spanning support, logistics, and AV/executive services for a large technology company. The role requires management experience across 20+ employees, substantial IT budget ownership, organizational-change leadership, and familiarity with enterprise tooling and AI-enabled support.
Clickhouse
United States
Leads the strategy, architecture, governance, and hands-on evolution of a global People Systems ecosystem centered on Workday. Requires 10+ years of HRIS or People Systems experience, deep Workday expertise, and the ability to lead cross-functional initiatives and vendors.
Quindar
Denver, CO
Leads and scales a hands-on corporate IT function covering support, endpoints, identity, enterprise applications, office technology, and compliance controls. Requires corporate IT leadership experience, strong customer-service execution, and the ability to manage people and projects while remaining technically engaged.
Docker
United States
Leads Docker’s global IT organization, setting strategy while overseeing help desk services, enterprise applications, devices, and employee productivity tooling. Requires 12+ years of IT leadership experience, SaaS/cloud expertise, and a bachelor’s degree.
Crusoe
San Francisco, CA
Leads Crusoe’s global IT organization across service desk, systems engineering, and enterprise technology. The role owns IT operations, enterprise systems, security-related access controls, technology strategy, budgets, vendors, and team scaling, requiring 10+ years of IT and enterprise systems experience.