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Shield AIShield AI

Staff Engineer, Mission Systems - Fleet Support

Senior Mission Systems Engineer serving as SME for V-BAT Fleet Support, owning customer-facing engineering support for payload and transponder issues and emerging mission tech integrations. Requires 5+ years in payload/sensor/mission systems integration plus strong cross-functional troubleshooting skills.

About the job

What you'll do

  • Serve as the mission systems SME for Fleet Support and lead escalated investigations involving payloads, transponders, and externally connected mission systems.
  • Diagnose payload integration and performance issues involving power, thermal behavior, compute, configuration, data interfaces, timing, and subsystem interoperability.
  • Troubleshoot systems that communicate with external sources or provide data externally, including mission-data outputs, external interfaces, and system-to-system connectivity issues.
  • Support the introduction of emerging technologies and new mission capabilities into the fielded fleet by identifying support risks, validation needs, and integration challenges.
  • Work directly with customers, operators, and maintainers to understand mission impact, reproduce issues, and define corrective actions.
  • Partner with electrical, software, and RF teams on cross-functional mission-system problems.
  • Support lab validation, hardware integration, test readiness, and field demonstrations related to mission-system fixes.
  • Create technical guidance, interface notes, troubleshooting procedures, and customer-facing documentation for fielded mission capabilities.
  • Capture recurring issues and feed lessons learned back into product, systems, and design teams.

Required qualifications

  • Bachelor’s degree in Systems Engineering, Aerospace Engineering, Electrical Engineering, or a related discipline.
  • 5+ years of experience in payload integration, sensor integration, mission systems, avionics integration, or aircraft systems engineering.
  • Experience troubleshooting complex systems that span hardware, software, networking, and operational workflows.
  • Strong ability to move between high-level mission context and detailed subsystem investigation.
  • Experience working across design, integration, test, and field-support environments.
  • Strong written and verbal communication skills in customer-facing technical settings.

Preferred qualifications

  • Experience with electro-optical and infrared (EO/IR) payloads, radar, transponders, or other externally connected aircraft mission systems.
  • Experience with interface control documents, validation planning, and flight-test support.
  • Experience introducing new payloads or mission kits into operational fleets.
  • Experience with defense, maritime, or expeditionary mission systems.

Skills

Systems Engineering, Payload Integration, Sensor Integration, Mission Systems, Avionics Integration, Aircraft Systems Engineering, Hardware Troubleshooting, Software Troubleshooting, Networking, Eo/Ir Payloads, Radar, Transponders, Interface Control Documents, Flight Test Support

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