Solutions Engineer

What you’ll be doing

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you’ll bring to the role

Identity and Access Management (IAM) Expertise

• 5+ years of pre-sales engineering experience in IAM
• Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML
• Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning

Technical Proficiency

• Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications
• Experience working with REST APIs, API Gateways, and SDKs
• Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.)
• Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)

Customer Engagement & Communication

• Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued)
• Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations
• Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences

Strategic & Organizational Skills

• Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Education & Travel

• Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred
• Typically 25% travel

You might also have (not mandatory)

• Experience with Auth0, Auth0 FGA, or OpenFGA
• Hands-on experience with Generative AI or LLM technology (LangChain, GenKit, LlamaIndex, etc.)
• Experience integrating with microservices, data lakes, or customer data platforms
• Developed ReBAC or Fine-Grained Authorization models