Staff+ Software Engineer, Safeguards Review Tooling

Key Responsibilities

• Build investigation, review, and enforcement tooling for both first-party and third-party platform surfaces — including case queues, investigation views, decision and audit logging, and account-actioning workflows.
• Develop the platform layer of reusable APIs, data storage, and backend services that lets new review workflows be stood up quickly and safely.
• Scale review through automation, including enabling reviewers to use Claude effectively and building toward Claude-assisted and Claude-driven review workflows.
• Partner with policy, operations, legal, privacy, and data science stakeholders to translate enforcement and investigation needs into reliable, well-designed systems that measurably reduce handling time and decision error.
• Build in the guardrails that sensitive internal tools require: granular permissions, audit trails, data-access controls, and reviewer wellbeing features such as content obfuscation and exposure limits.
• Instrument the tools you ship — surfacing metrics on queue health, reviewer throughput, and decision quality — and ensure tooling evolves alongside new privacy primitives and data retention commitments.

Minimum Qualifications

• A technical background in full-stack or platform engineering, with the ability to engage deeply in architecture and design discussions.
• Experience shipping internal tools or platforms with demanding operational users, and a track record of improving their workflows measurably.
• Experience working cross-functionally with non-engineering partners such as operations, policy, or legal teams.
• Excellent communication skills, including the ability to explain technical tradeoffs to non-technical stakeholders.
• Care about the societal impacts of AI and want your work to make powerful systems safer.

Preferred Qualifications

• 8+ years of industry software engineering experience.
• Experience building trust and safety, integrity, fraud, or abuse-prevention tooling, or other systems supporting human review at scale.
• Experience designing systems under strict privacy, compliance, or data governance constraints, such as zero data retention environments.
• Experience integrating LLMs or agentic systems into operational workflows, or building human-in-the-loop automation — including using agentic coding tools (e.g., Claude Code) as a core part of your own development workflow.
• Experience building developer platforms or extensible tooling frameworks that other teams build on top of.
• Experience supporting enforcement or moderation systems across multiple product surfaces, including enterprise or cloud platform contexts.
• A product-minded approach to internal users: you work directly with the people using your tools, watch where they struggle, and fix it.

Compensation

Annual Salary: $320,000—$485,000 USD

Education

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience.
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience.