Manager - Salesforce Development

Responsibilities

Team Leadership & People Management

• Lead, mentor, and grow a team of 1–5 Salesforce developers, administrators, and QA engineers based in India.
• Own hiring and performance management, including interviews, performance goals, reviews, and career development plans.
• Foster continuous learning, accountability, and technical excellence.
• Facilitate Agile ceremonies, including sprint planning, daily standups, retrospectives, and backlog grooming.

Cross-Team Liaison & Stakeholder Engagement

• Bridge US and India development teams to align priorities, timelines, and deliverables.
• Partner with Product, Business Systems, Finance, Revenue Operations, Sales, and GTM teams to translate requirements into scalable solutions.
• Engage clients and vendors on integration scoping, solution design, and delivery coordination.

Technical Architecture & Development

• Design, develop, and deploy Salesforce solutions using Apex, Lightning Web Components, Visualforce, SOQL, SOSL, and declarative platform tools.
• Own CPQ quoting and pricing rule design, including product catalogs, pricing waterfalls, approval workflows, and quote templates.
• Lead Salesforce Billing and revenue recognition architecture, including invoice generation, payment processing, revenue schedules, and Sage Intacct integration.
• Drive Revenue Cloud / Revenue Lifecycle Management implementation and enhancements.
• Architect and oversee integrations involving MuleSoft, DocuSign, Conga, Sage Intacct, Snowflake, and BigQuery.
• Lead data migration scoping, mapping, ETL design, and post-migration validation.

Platform Governance & Delivery

• Own environment strategy, release management, sandbox refresh cycles, and CI/CD deployment pipelines using Salto and Jenkins.
• Conduct technical design reviews covering security, performance, and governor limits.
• Oversee the SDLC from requirements verification through QA, UAT, deployment, and post-production support.
• Enforce code quality, peer review, and documentation standards.

QA Management

• Manage QA or quality engineering teams, including hiring, performance management, and skills development.
• Apply functional, regression, integration, performance, and UAT methodologies.
• Oversee Salesforce testing, including Apex unit-test coverage, sandbox data seeding, and deployment validation.
• Define acceptance criteria with Product and Business stakeholders.
• Track quality metrics and produce test summary reports for release sign-off.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.
• 7+ years of hands-on Salesforce configuration and development experience.
• 3+ years leading Salesforce developers and/or administrators.
• Delivery experience across Revenue Cloud, Salesforce Billing, CPQ, and Sales Cloud.
• Expert proficiency in Apex, Lightning Web Components, Visualforce, SOQL, and SOSL.
• Deep knowledge of Salesforce CPQ product rules, pricing rules, quote templates, approval workflows, and advanced approvals.
• Hands-on Salesforce Billing experience with invoice runs, payment gateways, revenue recognition, and financial close processes.
• Familiarity with Revenue Cloud / Revenue Lifecycle Management configuration and data models.
• Integration experience with MuleSoft, DocuSign/Conga, Sage Intacct, and data warehouse platforms such as Snowflake.
• Experience with Git and CI/CD pipelines using Salto or Jenkins.
• Strong understanding of Salesforce governance limits, security model, and deployment best practices.
• Experience managing QA or quality engineering teams.
• Familiarity with Salesforce test automation frameworks such as Provar, Copado Robotic Testing, or Selenium.

Nice-to-Haves

• Experience working with globally distributed and cross-cultural teams.
• Strong communication and stakeholder management skills.
• Experience partnering with Finance, Revenue Operations, and Sales teams.
• A proactive, collaborative approach to mentoring and problem-solving.

Compensation & Benefits

• Remote position based in India.