Forward Deployed Engineer
Owns partner engineering, developer onboarding, customer-facing API documentation, and customer-specific product development while collaborating with sales and customer success. The role requires 5+ years of customer-facing engineering experience and fluency in English and Korean.
About the job
Responsibilities
- Scale the partner engineering function.
- Work alongside sales and customer success teams.
- Build and manage developer onboarding.
- Own customer-facing documentation.
- Build new features for customers.
- Shape team growth and establish standards for teammates.
- Lead projects and help teammates develop their skills.
Requirements
- 5+ years of experience in partner engineering or a similar customer-facing engineering role.
- Experience writing and maintaining API documentation for complex technical products.
- Experience with, and willingness to contribute to, full-stack product development for specific customer requests.
- Ability to take ownership of key initiatives and deliver results.
- Experience leading teams or projects.
- Fluency in English and Korean.
- Located in or willing to work from Seoul, South Korea.
Interview Process
- Hiring Manager Screen: 30 minutes.
- Project Take-home Review: 1 hour.
- Virtual Onsite Interview: 4 hours, including technical coding or systems design sessions and a session with the head of customer success.
- CEO Meet & Greet: 30 minutes.
Skills
Api Documentation, Full-Stack Development, System Design, Coding, Developer Onboarding, Customer Success, Partner Engineering, Technical Documentation
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