Growth Strategy & Operations Associate
Supports executive team in scaling growth through strategic initiatives in sales ops, customer success, product marketing, and recruiting. Drives data-driven improvements, process optimization, and high-impact projects in fast-paced AI company. Requires 2-4 years in IB/consulting and bachelor's degree.
About the job
Responsibilities
Sales Strategy & Operations
- Drive strategic planning, forecasting, and performance tracking across the sales organization.
- Identify bottlenecks in the sales funnel and propose data-driven solutions to improve conversion rates and sales productivity.
- Manage sales tech stack and evaluate new tools to increase team efficiency; optimize CRM processes to improve data hygiene, pipeline visibility, and forecasting accuracy.
Customer Success
- Analyze customer usage metrics and synthesize customer feedback to identify additional value propositions to grow existing customer accounts.
- Define and refine customer support workflows, ensuring timeline routing and resolution of tickets from enterprise accounts.
- Create customer onboarding collateral and conduct customer onboarding calls to accelerate time-to-value and streamline integration timelines.
Product Marketing & Sales Enablement
- Develop and execute go-to-market strategies for new product launches, including messaging, positioning, and enablement.
- Own content creation process, from crafting blog and LinkedIn posts to updating website landing pages.
- Create sales enablement materials, including rep onboarding collateral, external pitch decks, competitor battle cards and prospect demo scripts.
Recruiting Operations
- Partner with executives to identify hiring initiatives and engage with recruiters hiring managers to improve hiring processes and reduce time-to-fill.
- Analyze recruiting metrics and generate reports to track pipeline health, hiring velocity, and source effectiveness.
- Maintain relationships with campus employer engagement stakeholders at target schools for both engineering and business roles.
Requirements
- Bachelor's degree from a top university (quantitative discipline preferred).
- 2-4 years of work experience at a leading investment banking or consulting organization.
- Driven by pursuit of excellence, enjoy wearing many hats, team player.
- Take initiative, energetic, resourceful, thrive in unstructured environment.
- Highly organized, detail-oriented, handle multiple projects.
Skills
CRM, Salesforce, Data Analysis, Forecasting, Strategic Planning, Go-To-Market, Sales Enablement, Recruiting Metrics, Excel, Google Sheets
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